03-16-2019
12:12 AM
- last edited on
03-16-2019
08:07 AM
by
RogersTony
Is there a way to turn it off? I like to wake up with the TV on.
Also, when I turn on my tv it always displays the screen saver, I have to press the Rogers button for the TV to come on.
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Solved! Solved! Go to Solution.
09-17-2021 03:09 PM - edited 09-17-2021 03:10 PM
09-17-2021 03:13 PM - edited 09-17-2021 03:14 PM
@Maxum The Fibe TV receivers will stay on if there is activity but when I fell asleep with the TV on, it stopped streaming after a period of time. I don't know how things work if you use the Bell TV app on an Apple TV box or a FireTV stick.
09-17-2021 04:24 PM
09-17-2021 05:33 PM - edited 09-17-2021 05:34 PM
@mascf1 Comcast has X1-based Business TV solutions for Enterprises but I don't how they handle use cases such as the one that you mentioned. Bell has Business TV offerings as well, currently based on Satellite if I am not mistaken, that Rogers needs to be able to compete with more effectively.
I don't know what Rogers has planned, but business solutions are priced, structured and delivered very differently from residential services. IPTV is also an enabler for solutions that Rogers never could have offered with Digital TV. We'll have to wait and see what they announce in advance of the Digital TV service getting shut down.
09-17-2021 05:42 PM
09-18-2021 01:35 PM
09-18-2021 03:04 PM
@toolcubed I also have my screensaver set for 5 minutes. Regardless of what you have that set to, the Ignite set-top box will terminate the network stream after 5 hours of inactivity. However, any activity on the Ignite remote, even changing the volume on the TV, will also ping the set-top box and reset the inactivity timer.
(Try this sometime: Issue the "Sleep Now" voice command. The set-top box will go into standby and its status LED will turn off. Press "Volume +" button. That will wake the STB and its status LED will turn on.)
09-18-2021 03:11 PM - edited 09-18-2021 03:14 PM
09-18-2021 03:19 PM
I had Bell Fibe for over 4 years and never had a “Still watching” screen come up or have it go to a screen saver. The reason Rogers has it so they can turn off streaming on unwatched TVs and save themselves $$ by not having to use the band width. This is why they will NEVER change it.
09-18-2021 03:21 PM
If the sole intent of the screen saver is to prevent burn-in then it defeats the purpose to constantly display the time and temperature on the screen when the screen saver is active!
09-18-2021 03:47 PM - edited 09-18-2021 04:11 PM
@mordinxx wrote:
I had Bell Fibe for over 4 years and never had a “Still watching” screen come up or have it go to a screen saver. The reason Rogers has it so they can turn off streaming on unwatched TVs and save themselves $$ by not having to use the band width. This is why they will NEVER change it.
It's not just bandwidth. An active stream also takes up resources on the media streaming servers in the back-end. Rogers would need to provision a lot more capacity (or could even run out of capacity) if too many customers let their set-top boxes run constantly. (I don't know the specifics of how Rogers does capacity planning for Ignite TV, but this is the sort of thing that new IPTV service providers need to plan for as they roll out a new service and then scale it up as their customer base grows.)
As for Bell, even though Fibe TV is currently delivered as multicast streams, they have different capacity planning issues, and do whatever they can to shed unnecessary load from the DSLAMs and ISAMs that service their xDSL customers.
09-18-2021 03:57 PM
09-18-2021 04:06 PM
@mordinxx wrote:
So, in other words, you're saying that Rogers can't support ALL it's customers All watching TV at the same time? Still all about the $$.
Of course its about dollars! Even pennies/user matter (and add up very quickly) when you are talking about large-scale infrastructure. You always plan to have excess capacity. However, you also don't want to have too much or too little.
09-18-2021 04:49 PM - edited 09-18-2021 04:52 PM
09-18-2021 05:28 PM
I’d like to know how they deal with this for business customers like offices and restaurants. The equipment is the same for both home and business customers using cable, I wouldn’t doubt it’s also the same with Ignite.
09-18-2021
10:22 PM
- last edited on
09-19-2021
08:20 AM
by
RogersTony
Rogers will be glad to hear you're fine with being told how you can use your service you are paying for. Must be why I notice most businesses are using other providers.
09-18-2021 10:25 PM
@mascf1 wrote:
I’d like to know how they deal with this for business customers like offices and restaurants. The equipment is the same for both home and business customers using cable, I wouldn’t doubt it’s also the same with Ignite.
I could be wrong but It might be different for business / commercial customers. I see restaurants, convenience stores, doctors offices, dentists, etc who have TVs on constantly and noticed they do NOT go into standby after so many hours. So this leads me to believe Business or commercial accounts have some kind of setting to either change the screen saver timeout or to disable it completely. makes sense if your a restaurant or some place and the tv goes to stand by your customers will be pist.
09-18-2021 10:28 PM
09-18-2021 10:39 PM
09-18-2021 11:29 PM - edited 09-18-2021 11:51 PM
@Pauly wrote:
I could be wrong but It might be different for business / commercial customers. I see restaurants, convenience stores, doctors offices, dentists, etc who have TVs on constantly and noticed they do NOT go into standby after so many hours.
Bell offers both Fibe TV and Satellite TV solutions to small businesses; for medium/large solutions, they offer Satellite TV-based services but likely have other custom offerings as well. As far as I know, Rogers currently offers only a Digital TV service to businesses, not Ignite TV.
For the legacy TV technologies, Satellite or Digital TV, idle timeouts are not an issue. I don't know how Bell provisions their IPTV service for businesses but MediaKind (formerly the Media Solutions division of Ericsson) is pretty flexible when it comes to accommodating requests from their customers... so if Bell wants to be able to provision a longer inactivity timeout (or no timeout) for their business or residential customers, they would not have any technical barriers to doing so.
09-19-2021 12:32 AM
I expect most Rogers business customers are still on digital cable, that’s what we have where I work. Rogers will never be able to retire cable for business customers until they resolve this sleep issue.