cancel
Showing results for 
Search instead for 
Did you mean: 

Huawei P20 Pro- no data despite saying connected

Tunger
I've been around

Need help!
For the past couple days my phone won't connect to data despite it saying I AM connected.
Contacted Rogers and the data connectivity in my area is perfect with no issues.
Has anyone had this issue with a Huawei?

 

*Added Labels*

1 REPLY 1

Re: Huawei P20 Pro- no data despite saying connected

RogersMoin
Moderator
Moderator

Hello, @Tunger.

 

Welcome to Rogers Community Forums!

 

Thank you for posting your data connectivity concern in the Community. We would love to help resolve the issue; please answer the following:

 

  • When was the last time the data worked for you?
  • Have you made any changes to your phone? Like installing or uninstalling any apps etc. 
  • Do you have a VPN app running on your device?
  • Have you power-cycled your device?
  • Is it possible for you to try your SIM on another device?

 

We look forward to hearing from you!

 

Cheers,

RogersMoin

Topic Stats
  • 1 reply
  • 1461 views
  • 0 Likes
  • 2 in conversation