07-24-2015 04:58 PM - last edited on 07-24-2015 05:00 PM by RogersMaude
07-25-2015 02:57 PM - last edited on 07-25-2015 03:16 PM by RogersMaude
Cannot make or receive calls. Had this issue since yesterday. Just says call failed, to family plan member
07-25-2015 02:58 PM
Same problems here. rebooted many times, still nothing.
07-25-2015 02:58 PM
I have been having the same problems, and was only able to make emergency calls earlier.
07-25-2015 03:01 PM
07-25-2015 03:02 PM
07-25-2015 03:06 PM
07-25-2015 03:07 PM - last edited on 07-25-2015 03:19 PM by RogersMaude
I have a samsung galaxy s4. It has always worked fine but today I noticed I can't send text messages. My phone shows I have full service but everytime I try to send a text I get "no signal found". My phone will also not connect to data. I've tried restarting my phone.
07-25-2015 03:08 PM
07-25-2015 03:10 PM
I wasn't able to connect to the LTE but I was able to SMS and make calls. It just came back a minute ago though, in Waterloo Region area. Must of been a temporary outage for my area, I feel for the people who are still having issues.
07-25-2015 03:29 PM
07-25-2015 03:30 PM
07-25-2015 05:12 PM
Good evening Community!
Thank you all so much for your patience.
We have been advised that the service is restoring and expect it to be fully restored shortly.
07-25-2015 07:56 PM
07-25-2015 08:03 PM
07-25-2015 10:36 PM
07-25-2015 11:47 PM
07-25-2015 11:49 PM
Voice calling and text messaging service has been restored and should be functioning normally. We appreciated everyone's patience as we worked to restore service. Thank you.
If you have any further concerns, feel free to send a Private Message to @CommunityHelps
07-26-2015 11:48 AM
07-26-2015 11:54 AM
07-26-2015 01:38 PM
Thank you for your post and Welcome to the forums!
I understand your frustration and would like to help by having a member of our @CommunityHelps team reach out to you via Private Message. Please check your inbox on the Community Forums shortly.
07-27-2015 04:14 PM - last edited on 07-27-2015 04:32 PM by RogersArthur
I have had very spotty service for 3 days and I can't get any information. What is going on??