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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ive been waiting 4 weeks for 16gb + im number 124 in ottawaw

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gear1975
I Plan to Stick Around
@Aldor

Thanks for your insight. I guess it's our particular model of iPhone 6+ that's causing this delay too. But, that said, I do afree with you that it's not likely that no supply at all was for this model.

I guess we continue to wait...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

landrews187
I've Been Here Awhile

@gear1975

 

I don't even really understand how the reservation system works. Like you I'm on a business/corporate plan and yet when I reserved my device (6+ 64GB SG) at about 7:30AM on September 12th I was 1100th in line. I steadily dropped suring the first two weeks and now am sitting at #239. I don't get how people who reserved after me got a lower number in line and why after 4 weeks I am still waiting for this phone...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

boonercat
I've Been Here Awhile

Hi Everyone, 

 

So I was up early on the 12th (I'm on the west coast) reserving my 6+ 64gb gold and was at around #750, I dropped steadily to about 250 then went to 27 when they got a bunch of deliveries or something. I pretty much held there till a week and a half ago with no movement. So I started checking the Apple stores for availability. I ended up finding a 6+ 64g silver - (which I actually like better than the gold) and went in yesterday to pick it up. The whole process with Apple is pain-free and I strongly recommend checking the Apple stores' availability throughout the day. But don't just stay on the landing page - actually log in with your apple id and go through the motions of selecting models and contract/no contract. Often the landing page shows that nothing is available but then, you see it available when you're logged in. Yes, it takes time out of the day, but if you're really keen on one (like I was), it totally pays off.

 

Here's the link: https://reserve.cdn-apple.com/CA/en_CA/reserve/iPhone/availability

 

Good luck everyone!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gear1975
I Plan to Stick Around
@landrews187

Exactly.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lcnm
I Plan to Stick Around

@etorre,

 

sorry to hear that man, hopefully it doesn't take much longer. I'm from Ottawa, Ontario. It looks like the package was shipped from Concord, ON. You'd think they'd have multiple warehouses though...

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

I've been sitting at 49 for the past week, down from the low 50s, thanks to cancellations.  In other words, no movement...at all.  I've looked at reserving from Apple, but they only have the 16G and Bestbuy and Futureshop won't let me reserve online (i.e. I have to go to the store)...Meow, do you know when they're going to get more phones for consumers?

 

Thanks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JS77
I Plan to Stick Around

@sweety 1988

question for you guys...anyone been charged $40.00 for their reservation or even the cost of their upgrade? when will this show up? the reps telling me they dont see anything on my account for any charges

 

________________________________________

 

A charge for $45.20 ($40 +HST) appeared on my Amex bill on Sept 13.    Still no phone

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I am number 15 for an iPhone + 128gb in gold - it's been three weeks now with no movement.

 

Anyone else with this phone hear anything from Rogers or an ETA?

 

Thanks!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JS77
I Plan to Stick Around

#8 for same model in SG for the same period of time. No assistance from Rogers whatsoever

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Amber Rose


Rogers won't give out ETA unfortunately as u have seen

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello JS77

You will be charged the reservation fee once u reserve the device and be credited back that amount once u cancel or it ships...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JS77
I Plan to Stick Around

Hello Meow.

 

I reserved on the 12th and the fee was charged on the 13th.  So at least Rogers got that part right

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

bprettie02
I Plan to Stick Around
So it's been 14 Business Days since the release of the iPhone & my iPhone device reservation. Does anyone know anything about Rogers and their delivery plans. In the email Rogers said they would try to have devices delivered in 15 business days. My status stills says "open" but I doubt Rogers can turn all of this around in one day. Can anyone give a realistic delivery time from Rogers ?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello bprettie02


Also if you ready the news Apple isn't making enough iPhone 6 Plus models.. So therefor Rogers and the rest get a small amount of devices.. You won't get a exact answer you are looking for but i would say 1-2 weeks at most. If Apple can send enough to Rogers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mtfuji
I Plan to Stick Around

Business corporate reservation for 6 64G SL was at 181 this afternoon now at 50.  Started on Sept. 20 around 579  was a drop last Friday/Saturday and now today.   At this rate I should have it by the end of next week?  I hope!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

@speedyC ....I reseved on the phone with roger September 12th, I was number 51 for what seems like forever.
October 7th reserved online with the Apple Store and picked it up the next day
Give it a try with the apple reservation system exactly at midnight, you have to act fast, the first 2 minutes, hopefully equipped with a fast internet connection ... Good luck...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Vrooman
I've Been Around

I've been 19 for 2 weeks. Where is my new phone?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Vrooman

What number are u on the reservation system? Also Rogers isn't getting much from Apple so its also Apple's fault for not making enough and not shipping enough.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

I did that this past Tuesday but didnt do it at midnight, actually checked at work at 7.40am and got my 6 plus 64GB SG that day!!

Cancelled Rogers when I got home, had my phone for 3 days now!!!

 

Seems the logical way unless you are desparate for the speaker huh??

 

happy waiting 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

pamena
I Plan to Stick Around

Hi Meowmix,

 

In progress for a 6+ 64GB Silver since Sept 25th. No text, email or call since then. Called the Rogers plus store and it's not there... Where is my phone? What could be preventing Rogers from sending it to the store??? 😞 😞 😞

 

Any option of receiving it before Thanksgiving?

 

Thanks in advance!