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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

limenthecoconut
I Plan to Stick Around

Hi @writergal, I would suggest reserving at Future Shop AND logging into Apple reservations at midnight every night and see which one comes first. I reserved my phone at Future Shop on Sunday and they got it in today! They were expecting it to take upwards of 2 weeks. Some locations may get more shipments than others though. I was led to believe that the one on Yonge and Dundas gets a big bulk of them and I think they may be right!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

@limenthecoconut wrote:

@hi @writergal, I would suggest reserving at Future Shop AND logging into Apple reservations at midnight every night and see which one comes first. I reserved my phone at Future Shop on Sunday and they got it in today! They were expecting it to take upwards of 2 weeks. Some locations may get more shipments than others though. I was led to believe that the one on Yonge and Dundas gets a big bulk of them and I think they may be right!


Thanks!  And another question (perhaps other people can help me, too):  If I place an order with BB/Futureshop AND Apple and then find out that Rogers has my phone, would it be easy to cancel at BB/Futureshop?  Or do I just not show up and they'll sell it to someone else?  I assume that they're not going to charge me until I physically show up to pick up the phone.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

limenthecoconut
I Plan to Stick Around

@writergal, I can only speak to Future Shop but you pay $50 to reserve the phone and you get the money back whether you cancel  or pick it up. 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around
@linenthecoconut (or anyone else): If your contract isn't up yet, how do non-Rogers stores deal with this?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

limenthecoconut
I Plan to Stick Around
@writergal, you pay the difference of the months remaining on your contract, which will be invoiced to you on your next bill. If you log into your rogers account, you can see how much is remaining.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

they have access to your account and can do that for you at Future Shop, Apple, or Best Buy 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around
Thanks! Trying to reserve at Futureshop or Best Buy, but their reserve button is ghosted out!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

limenthecoconut
I Plan to Stick Around
No problem! You have to go to the store to make resos.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

damanveen
I Plan to Stick Around

for making a lot of iPhone 6's, thee wait is too long

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Hi Meowmix, my status has changed today around noon to order in progress (activation), this should be great news except that yesterday i reserved at midnight the two phones i needed, 64GB iphone 6plus in silver and picked them up at the same time my status changed to activation at the apple store in square one. The rep there was surprised all went very smooth even though i was a corporate client, the system did not once have any glitch, no need for any input or msd number, pure transfer from one device to a newer one. 

Do i have to cancel the order? i don't see any option for that, maybe i just return the device once i get them delivered home. i wil contact rogers tomorrow.

thanks again everyone for the enriching information you all shared.

 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Missbonjovifan
I've Been Here Awhile
64gb 6 in gold is still 311 in queue for business/corp...since the 23rd.

Local Rogers's tors in Fraser Valley have some 16's and 64's but just not gold. No one has gold.
FS has lots of 16 and 128's with Rogers, no 64 golds
So now I just have to either hold on and wait for Gold or switch over to silver.

So annoyed with this system.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

big_nono
I Plan to Stick Around

DOES FUTURESHOP SELL THE IPHONE WITHOUT CONTRACT?

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

big_nono
I Plan to Stick Around

I don't know what's worst The leafs losing with less then a minuet to play, or Apple not having any Gold 6+ available....

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mallain
I Plan to Stick Around

DOES FUTURESHOP SELL THE IPHONE WITHOUT CONTRACT?

 

No they do not.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Robngeo

 

Hi.

 

Are you saying you reserved a iphone 6 plus 64gb Silver 2 nights from Rogers and got them the next day?

Or did you mean you got them at the Apple Store?

 

I reserved first day at Rogers am still at Position 3, Open for the same model ...

 

I live in Mississauga ...

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

etorre
I Plan to Stick Around

icnm, awesome man, let me know if you get your phone today.   yesterday my status said "pending activation".   so i called rogers and apparently there was a problem with my shipping address.  i corrected it with them and hopefully today my phone will ship.  it's taking forever!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mikeyjwilson
I Plan to Stick Around

As of tomorrow it will be 4 weeks since I made my reservation and I still haven't even received my tracking number.  Last I checked I was #530 for the iphone 6 plus gold.

 

Does anyone have an idea of how much longer I will need to wait?  I was under the impression that within 5-10 business days I would have been given a tracking number but we are now at the 20 business days and nothing so far.

 

Any input is appreciated.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lcnm
I Plan to Stick Around

@ etorre thanks man! Just checked the shipping on mine, and it says it should be delivered today. Took forever, but it finally looks like i'll have it tonight. I'm sure you'll get yours soon! 

 

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

gear1975
I Plan to Stick Around

My situation:

Business Reservation

3 x iPhone 6+ 64GB SG

Reserved on Sept 12

#141/142/143 out of 1132

 

Ugh, so there was a glitch a few days ago with the queue system for me. On Oct 7 in the evening, my queue position jumped from  157 to 54, and then on the morning of Oct 8, it dropped significantly to 144. It now sits at 141.

 

I emailed Rogers CS to see what happened, and they said "Did you receive an e-mail update on the order number changes or did you log in and see this? I apologize - it seems to be a system 'glitch' as this fluctuation should not happen.".

 

I said I logged into the system to see this, and didn't get a email.

 

Anyhow, I've asked if they have any comment on "consumer reservations" getting devices ahead of "business reservations". It seems by many posts here, this is the case. (sigh).

 

We'll keep waiting in the meantime. 

 

#frustrated

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Aldor
I've Been Here Awhile

@gear1975 wrote:

 

Anyhow, I've asked if they have any comment on "consumer reservations" getting devices ahead of "business reservations". It seems by many posts here, this is the case. (sigh).

 

#frustrated


It doesn’t look for me in this way.

 

In three weeks my position in consumer queue for 6+ 64GB SG roughly changed for ~ 30 numbers (cancellations?). And yes I also mentioned position “fluctuation” forth and back. It is impossible that in three weeks it was no supply at all for the model and I know (from this thread, for example) that the model was received by Rogers but not for me...

 

P.S. I passed similar situation with 4s when it was launched. Everything what I obtained were only apologies about my problem, but not a phone...

 

Cheers.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

etorre
I Plan to Stick Around

icnm, still "pending activation" for me,  btw, whereabouts you from? i'm from edmonton.  i'm just trying to gauge and see how long shipping takes for some people.  i hear that the warehouse the phone ships from is in ontario..