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Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor

Hello Everyone!

 

 

 

Once again i am making the iPhone Questions / Reservation thread!!!!! Apple just announced the new iPhone which is called iPhone 6 & iPhone 6 Plus . The new iPhone's includes a bigger screen, different backing design, better camera & VoLTE & much much more. . This thread will be where you need to post questions & even your reservation numbers once Rogers announces it & puts it up. Please do NOT make another thread about reservation & or about the new iPhone . I would like to keep it as one thread & clean..I am sure getting the iPhone Plus !!!

 

 

 

1). Once Rogers has announce when they will add the iPhone 6 to the reservation list & the day comes, sign into your My Rogers account - Product & Services – Wireless & you will see a Red wording saying “Device Reservation" on the main page. Click that & it will take you to the page. Once there you will need to pick which device you want " iPhone 6 / 6 Plus  16GB, 64G,128GB  " & the color of the device you want. You also need to pick the store you want it to go too. Just to make it clear, reservations are for current Rogers wireless customers which have contracts with them. Rogers will put up the Pre order list for people that want to pre order the phone which have no wireless accounts with Rogers. Also just too add below is the meaning of the statues .

 

- If your status is "OPEN", your reservation has been made and we are awaiting product from our supplier. At this time you can change your pick-up location, contact email address or cancel your reservation.

- If your status is "CANCELLED", your reservation has been cancelled and your reservation fee will be credited back to your account.

- If your status is "IN PROGRESS", we have begun the shipment process and you will not be able to edit or cancel your reservation any longer. The next email you will get will be the one that confirms shipment to the store you chose.

- If your status is "SHIPPED", your device has left our warehouse and is on its way to the store you chose. Keep in mind that you can NOT reserve a device via calling them. It can ONLY happen if the reservation system is down but they will to reserve it via online. Plus if you reserve it via phone, you will NOT see your status or know what number you are VS reserving it online.

 

 

2). Please keep in mind that if you pick a Rogers Authorized dealership, you may not be able to get the device soon after it ships. This has been the main issue with all the iPhone reservations & most of the other devices which have been on the reservation system. I would suggest you pick a Local Rogers store (Corporate Rogers store or Rogers Plus) to go to get it. When the Rogers warehouse sends it out, the Rogers stores will get them first. Some of the Rogers Authorized dealers have their own warehouse in which the devices will go to. After that there is no tracking until the device ships from that warehouse & goes to the store & they call you. You can also look for your FlexTab aka upgrade fee online via My Rogers or contact Rogers & they will let you know.

 

 

3). Also remember you are going to have to put down a $40 fee to reserve the device. Once it ships out, the $40 fee will be reversed back into your account. IF you want to cancel your reservation, that $40 will also be credit back to you. So either way you will get that $40 back. Also remember you may NOT be the first to get the phone if you have a high number or a low one. The Reservation system is made to have a device reserved for you as the stores will be sold out. If your reservation status still says “ OPEN” after launch & a store has a device in stock, you can still go in the store & get it. Then come back home & cancel the reservation online. If the status is “ IN PROGRESS” & you get a device via a store that have one for u, you have to wait until it ships out & then tell the store that u picked u do not want it. Do reemember the reservation number is CANADA - WIDE. This means if lets say you are #45 in line for the black one, you are #45 for that GB , color & model Canada wide. Also keep in mine you have to be the account holder in order to pick up the device at the store. No one else can. You can try adding a family member as Level  on the account but some stores will decline it.

 

 

For frequently asked questions about the Rogers Reservation System, please click here Rogers Reservation FAQ

 

 

4) .For Corporate / Business customers. You guys will have a different line then regular customers do. This means you guys have a few different statutes then regular customers do. Also keep in mind for the past few years there has been issues  / confusen about business customers getting the phones via the reservation. You guys will be getting them the day of launch or after depending on your status & what goes on.

 

 

 

Pre orders will come out Friday Sept 12th & Launch date is Next Friday Sept 19th. I am sure Rogers will follow those orders. As for the device orders & which models Rogers will get. I am sure Rogers will get botboth models like they did last year.

 

Also the prices for both phones are different. So if you are going to get the iPhone 6 Plus, it will be much higher price then the iPhone 6. Rogers will announce the phone prices within either today or  sometime before Friday!!!

 

 

Also remember please post anything related about iPhone 6 & 6 Plus in here please. I know this is a long thread to read, but read it before asking multiple questions in which have been already answered in this post ( if they have been answered on this post / thread). I will do my best like I have for the past 4 years of doing this to answer any questions you have about the reservations or device.

 

 

Here are both links from Apple for the iPhone 6 & iPhone 6 Plus. I know for sure i will be getting the iPhone 6 Plus!.

 

Thank you! Smiley Happy

 

 

***Edited Labels.***

14,820 REPLIES 14,820

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

JS77
I Plan to Stick Around

For that very reason (among others), I have changed my mind and am going to buy this phone outright

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mtfuji
I Plan to Stick Around

I reserved 6+ Gold 64G on the 12th Sept. was about 417 in the queue.  Dropped to 43 Sept 26.  Received call from Rogers plus store on Oct 3.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

For those downtown Toronto.

 

The Rogers Plus at RBC Plaza has 2 opened iPhone 6 Plus: 16 GB Silver and 62GB Gold

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Steve-0
I Plan to Stick Around

@elongley1

 

Thus far 7 phones, including the 6 I received today all came with the Bluetooth speakers! Hopewell we can all get one!!!!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

KSKSKS
I've Been Around

Where did you get all that information? I am waiting too but only depending on the email that Rogers sends. Please update

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

SpeedyC
I'm a Reliable Contributor

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

lcnm
I Plan to Stick Around

@etorre

 

I checked my status and it's now "Shipped-Closed" (but tracking information is not yet available).

 

It first changed to "In Progress (Finalization)" at 1:19pm and then changed to "Shipped-Closed" at 1:21pm.

 

Fingers crossed yours updates soon!

 

     

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

junior77
I Plan to Stick Around

My 16gb 6+ has been "In processing" for two weeks now but I received a telephone call from the store yesterday and they said they have had my phone for a few days now.

I suggest calling the store if you are in the same situation. The email/online system is not dependable. I also didn't receive a text message.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

ndyck14
I've Been Here Awhile

Imagine all this fuss and bother was actually due to bluetooth speaker supply concerns... how happy would that make you... Smiley Frustrated

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

sweety1988
I Plan to Stick Around

i really was fed up enough that i was going to call it quits on my business reservation. told my self forget this long wait and issue about having to change plans just to get the new iphone but then something inside me told me to just wait a few more days and see if anything changes....i got my "ship closed" notification and tracking number TODAY! hmm now isnt that something!

for all you folks waiting...dont give up. i was at #617 under a business account for iphone 6 16gb space grey since reserving on september 16th...

 

 

question for you guys...anyone been charged $40.00 for their reservation or even the cost of their upgrade? when will this show up? the reps telling me they dont see anything on my account for any charges

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

damanveen
I Plan to Stick Around
too bad mine is being shipped directly home

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Icnm

Very nice 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello junior77

Atleast u will be getting the phone! It was a mess tho 😞

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

mikeyjwilson
I Plan to Stick Around

I put my reservation in on day one and still do not even have a tracking number.  Nobody seems to be able to give me a hint as to when I can expect to get my iphone 6 plus

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scrabbnut
I Plan to Stick Around
I am very envious of all of you that have received your phones, yet it is extremely frustrating to be on what seems to be a none ending waiting time. I, as have many others, have been patiently anticipating the arrival of the iphone 6 plus since it's introduction.
I am now 1660 on the list for a 6 plus 64 gold. Meow, are you able to give me a rough idea as to how long I have to wait?
Thank you in advance.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Scrabbnut

I would say 1-3 weeks at most. Apple is shipping a low amount still to the carriers. Apple said they will cut production on the iPhone 6 & shift more production to the 6+

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Scrabbnut
I Plan to Stick Around
Thank you very much Meow for such a quick response. This makes me feel a little bit better.😊

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

damanveen
I Plan to Stick Around

isnt the whole point of the reservation that you get your phone before others? deifes the purpose if the people on reservation are waiting longer than random people walking into a store and buying one!

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello Scrabbnut

You are welcome!! 🙂

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

Meowmix
I'm a Trusted Advisor
Hello damanveen

Most are finding them in Future Shop or Best buy locations for the 6+. Barely any carrier stores have the 6+ in stock in store level. The iPhone 6 yes u can find as Apple has made plenty of those devices that carrier stores have them in stock.

Re: Apple iPhone 6 & 6 Plus Questions / Reservation numbers!.

writergal
I Plan to Stick Around

Question for people who ended up getting their phones at Best Buy or Futureshop:  How quick was the turnaround?  The websites say that the phones are sold out (well, the model I want, anyway) but is reservable.  What would be quicker:  Apple store or Best Buy/Futureshop?