Every time I turn on my 4K NEXTBOX, I have to go to TV appearance and pick ultraHD TV
and the next time I will turn it on again I will have to go trough the same process.
There is no memory of my settings it always start at 720P.
The 4K NEXTBOX is connected to my AVR that support 4K and then to the 4K TV.
Solved! Solved! Go to Solution.
Hello everybody. I am pretty sure this has been disproven/debunked in a previous discussion. I remember there was a earlier post about BBC Earth and ppl who were on grandfathered packages wanted it and were told to migrate off their package to an in market package to get it then someone finally confirmed the newer launches channels CAN be added to grandfathered packages and the reps were uneducated on how to do this but some where and did it to some accounts. And we know Rogers cable had their share of negative billing etc from the past.
Let me find the post where someone was on grandfathered tv pkg and was able to add new channels WITHOUT being forced to change to the new teir
I don't have a 4K Nextbox, but I have seen this before on my NextBox 2 (8642). Have you tried another HDMI cable?
Given this is a 4K NextBox, are we 100% sure that you are using an HDMI 2.0 cable? (HDMI 2.0 or better cable is required to get 2160p/60). Older spec cables will be limited to 2160p/24.
I have a MARANTZ SR5010 receiver and a new 4K high speed HDMI cable.
A ROGERS tech was at my place on saturday, because my 4K NEXTBOX lost the display settings and he replace the box by a new one, anyway he doesn't have an answer about the problem I have with having to set the appearace (TV TYPE) every time I turn on my TV.
Thanks...tried to disable HDMI CEC, restore and reboot the box..still have the same issue.
So far, based on my experiences in general with the 4K box as well as the Navigatr OS (not sure what they were thinking when they spelled it this way), the SW & FW on this box were been released prematurely. There are still many bugs with this and the 3.0 box....Search, Recommendations, ROD and PVR functions (w/whole home pvr) and do not always work properly. For programs that are recoreded, the Navigator info screen does not allow scrolling so we cannot view the all of the program infofor the show....
Rogers really needs to do a better job with their product releases and launch products that are ready for the consumer environment. If they are releasing beta products, then that should be stated clearly and let people decide if they want to try out beta products....this has been a big headache so far.
Thanks...the issues i listed are also prevalent on the 4K. With respect to the PVR function, I was referring to using the 4K box to access my recording on my 3.0 PVR box. Anyway, I do see a very long list of issues with Navigatr in a separate thread so will post there.
We had a 4K Nextbox installed two weeks ago, Worked fine until yesterday when we tried to do a simple reboot by unplugging and waiting 15 seconds then plugging back in -and the box never worked again. Spent 1/2 hour on phone with tech who obviously had no knowledge of 4K box. Ended up booking appt for a tech to come out this morning to replace the box, which took over an hour before he could get it working.
While the picture looks great on the ONE. channel that gives you 4K, starting to wonder if this is even worth it, as now I see I will have to make yet another call to tech support because 5 hours have passed since it was installed and the On Demand still isn't working.
Just curious if anyone else has experienced glitches or problems with their 4K box? The tech on phone said they can be sensitive and the tech who switched out the boxes said if we could avoid trying to reboot that would be best. Great.
Just a quick question, bought 4k tv.. interested in 4k box.. does the 4k nextbox come with hdmi 2.0 cable, or does it even support hdmi 2.0.. does the regular programming look "improved" with the 4k nextbox (when it works from what I read lol).. is it even worth the hassle at this current point in time to even bother getting the 4k nextbox, or let the bugs get worked out first.. comments and advice please!