Hello! I purchased an iPhone 7 in 2016 and I am eligible for the Apple throttling class action but to register I need to input the serial number of my iPhone. I bought it from Roger’s and I could find the maintenance agreement pdf which in principle ...
I ordered a new iPhone 15 pro on April 3, 2024. The agent said it was in stock and would be shipped immediately.After going back to the app it said the phone was back ordered. It’s been 3 weeks now. *Added Labels*
I was using physical card, one day I have activated eSIM and later on I realised that there would be some charges, so I canceled eSIM and meanwhile my physical card was also dead so I had to activate eSIM again and I would like to know all complete c...
Hello everyone, I didn't find anything related to Family Setup here so my question is: Can we expect Apple Family Setup feature for Apple Watch this year? ***Added Labels***
Need to setup 2 apple watchs for my kids. They are under my family packaged and as per Apple, Rogers doen't offer a standalone plan for apple watch. Help ? **Labels Added**
How do I find out (before I buy) if I will be able to pair an Apple Watch SE to my phone? Can I set up my child’s Apple Watch SE (he doesn’t have his own phone) to my account as family sharing? **Labels Added**
We moved on March 9th and are still waiting for our internet. We have been loyal customers for nearly 15 years and we have been lied to and given the run around for nearly 2 weeks now. We’ve been told there is a glitch with our account and they are w...
All of a sudden in the past two weeks my iPhone has stopped sending text messages to any Android phones. I’ve checked ALL required settings and they are correct. I’ve also wiped and restored the iPhone to default to make sure there are no conflicts. ...
This is super frustrating! After years of having no problems with my iPhone and service from Rogers, since September 22, I can’t seem to resolve two problems.1-I used to always have visual voicemail. It was not an “extra “service which Rogers is tryi...
I ported to Rogers yesterday with my iPhone 13 Pro (purchased directly from Apple) and I'm unable to enable Wifi calling. When I turn it on via the Phone settings menu, I get a message to contact Rogers to enable wifi calling on this account. I've do...
Hello! I thought I'd mention here that I have been trying to activate cellular service for a new apple watch and I get the weirdest errors: when I go through the app, first I don't get a query whether I want to include the apple watch in my share eve...
When i try to send an SMS message to someone it fails to send. If that person texts me first, then I can send them SMS messages successfully. Tried this with multiple contacts. Note, this is not Imessage related. I tried resetting network settings on...
Hello, I am trying to setup Cellular through the app. I get an error message "We're sorry we are unable to proceed with your request at this time." This is after I have selected a plan. I got past this the first time and it seemed to get stuck wh...
I have been in a group text for a few months. This weekend no one can see my texts anymore. I am still in the group, I can see everyone else’s texts. I am in the group still. No one has blocked me. I have reset my phone, powered on and off with messe...
I switched to Rogers yesterday from Telus, and to my negative surprise I am no longer able to receive sms verification codes sent by websites like CRA, TD, Affirm etc.Is there a way to fix this? **Labesl Added**
Is that true that i am going to receive a free device from points?? ***Edited Labels***
I recently switch plan and phone with you guys but when I’m log in to my telegram account, I don’t receive any activation sms code, I tried everything and it’s been 4 months now
I am just going to post this for reference purposes. The call forwarding feature on iPhones and Android devices, coupled with the specific star codes *21*xxxxxxx# to activate and #21# to deactivate, don't work as they should. I've been using call for...
When I try and complete the cellular setup of my Apple Watch Series 7 (watchOS 10.3) via the Watch app (iPhone 15 Pro, iOS 17.3), it begins to open the Rogers.com website, but can't seem to connect. ***Edited Labels***
Is there a way to block an iPhone from making long distance calls? My special needs son has a new phone, but I'm worried that he may call overseas by mistake and generate a huge long-distance bill. Any help would be appreciated.