Unable to Connect Google Chromecast since getting Ignite TV

[a1959hll]

I can't get my Chromecast to work since I have had ignite hooked up at my house.

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[Pauly]

Hello a1959hll,

We need a little more information to help you out,  Did you have internet before switching to Ignite? was the  chromecast already setup and working prior to switching to ignite?

What happens often is people have an existing internet, when they connect their devices they connect it to the wireless network of their "old" internet modem, when they switch, they are given a new internet modem for ignite, the new modem will always have a "new" wireless network name, that is different than your old one

once you switch over, you have to now connect all your wireless devices to the NEW network including the google chromecast.  the chromecast might have a reset button on it, I can not remember since i do not have one In front of me but check, if it does, you can re-initialize it and set it up on the new network and you should be good to go.