Hello, can a moderator please contact me to add my brother in law to my account to enable him to make changes and accept promotions for my account. He was definitely added to my account but somehow has disappeared from your records. I waited over an...
Hello, I had some issues with a couple of my accounts (not Rogers) where there had been some suspicious activity. Someone from one of those companies shared that there was a security breach with Roger's Yahoo customers. Does anyone know anything abou...
If I pay off my remaining device balance or tab, am I able to lower my phone plan price after? **Labels Added**
How can I eliminate all things fox from anything I see?I no longer want to help fund fox’s disinformation compaign. I do not support the lies their channels promote on vaccines, Trump, and the current war Russia is engaged in. I do not want to fund i...
Hi! Just wondering - I'm trying to upgrade my phone and plan. After I pick everything, I click 'Proceed to Checkout' and the page goes through the little rogers loading animation, but then it never loads. Every time I click it, it just returns to ...
I would like to get in touch with my Rogers local rep to discuss potentially moving to Rogers from Bell for all of my home services. Please let me know how to do that. The rep came a few months back, but I was not ready to talk then and lost the cont...
How long does it take to get a refund? Its difficult to get through to speak to someone on the phone.
My bundle offer expired and when I called an agent I was given an amount. However when my bill arrived it was $20 in excess. Called Rogers back and another agent told me that it was not in the notes. How do I get access to the recording of my convers...
Once again I am dealing with Rogers in a purely unprofessional manner. Theirs, not mine. When I signed up with a door to door sales person, I was told that when my promotion of under $50 a month was up, my standard rate for the package I was getting,...
The ad said, "Get your phone as soon as SAME DAY! Some restrictions apply, and could be 1-2 business days. I am now at day 10 waiting on a new phone I needed to start my new job 2 days ago. How silly do I look telling my boss continually that I am s...
I am not sure what happened , or what I have done? Been a Rogers customer for 15 years or more. Presently I am driving and making deliveries in my own vehicle, and enjoy streaming My Amazon Prime Music while I work, but I have been running out of Dat...
my wife got a great deal on a Samsung A20Fe yesterday on her account, what amounts to $15/month for 24 months...I am due for an upgrade and I thought I would get the same phone on my account...HOWEVER....the pricing is not the same...for me they want...
I had a brand new ignite TV recever/remote and modem shipped to my house, it's my address but not my nameCan I use the receiver as a second one in my house in my roomRogers has not got back to me on picking it up, so I want to use it ***Edited ...
This is a warning for the incoming wall of text. This has been a long and frustrating saga. On November 23rd 2021, I decided to transfer over from Telus' EPP to Rogers PP. I switched over for the new customer deal with BYOD plans. I am a member...
I was paying #138 regulary, all of a sudden I was charged $206.78 in January, please expalin why? ***Added Labels***
My service discount expires on Jan 21 so on Jan 12 I called Rogers to negotiate my "new" deal for Bundled Services. Spoke to a guy named Ian who said my new deal would increase slightly due to a general price increase and some other changes. I agreed...
I contacted Rogers today via live chat to change my plan etc. I asked the Rogers person why my bill hadn't changed in over 2 years as I was told my phone would be paid off then. They would not give any number, just said there are separate charges on ...
Hi! I'm new here and generally would like to say I'm happy with my Rogers wireless service. I am, however, questioning the Canada+US plan's restriction about reimplementing the service if it has been removed. I am traveling to & staying in the USA fo...
I canceled my Rogers services due to relocation. I recieved an email requesting i return two of the four rogers components i have. A wifi gateway and 1 TV Box with serial #s. I also have two other TV Boxes, what should i do with them?
When were these $9 Value Packs introduced? They are a much more reasonable deal than the a la carte options available previously. https://www.rogers.com/consumer/wireless/add-ons - Premium Voicemail-To-Text / iPhone Visual Voicemail - 35 voice me...
