Rogers Community Forums

Resolved! Re: Lobby Watch and Xfinity

Simple answer: no lobby watch channel.Here is a long thread regarding lobby watch channel.https://communityforums.rogers.com/t5/Rogers-Xfinity-TV/Ignite-TV-and-Lobby-Camera/m-p/499184

Useless Anna …

Why can't we cancel specialty channel via My Roger’s like Bell. Tried and was directed to “Specialist” via Anna chat (useless). Spent 2 hours waiting and watching queue numbers draw down until I was #2. And next thing I know I get a message asking me...

Re: Rogers Xfinity app login loop pixel 7

Hello, @GrimOTW Welcome to the Rogers Community Forums! If your equipment has not been installed yet then the app is not active. Once you have received your equipment and connected the modem then the app should start working. If issue are pers...

Continuing to be overcharged despite credit and customer service confirming credits are due

Where do I start... I'm on call/chat # 6 and close to 5 hours into this debacle with still no resolution regarding incorrect charges that both Rogers customer service and credit department have confirmed are supposed to be credited to my account. B...

Re: Still getting billed 4 months after I cancelled my services

Same story! Canceled account in November 2024. Returned equipment. And now receiving calls from Commercial Credit Adjuster asking for over $1000.00I have all the information regarding cancellation and fees , But Rogers has no information!I believe...

Resolved! Lobby Watch and Xfinity

Our building had lobby watch when we had cable. When we upgraded to xfinity our lobby watch was not available. I talked to a technician and was told that as soon as they found the signal they could set it back up on s channel. This has been over two ...