@OLDYELLR I got an email from Rogers asking me to contact tech support as they "need more information to resolve my issue'. I got a fresh cup of coffee and prepared for the ordeal. I got a very helpful guy who contected "Level 2" support. They came b...
@OldElectro Thanks for your reply - that was to be my final step. But I got it fixed today I got an email from Rogers asking me to contact tech support as they "need more information to resolve my issue'. I got a fresh cup of coffee and prepared for...
After several "Factory Resets" I still have a blank settings screen. Rogers tech visited today and said I need a new box but because I own it, it seems they won't do anything. Did anybody on this thread get their box fixed? If so how?
Hi @kso. Yes, I have done the "factory reset" twice myself and the tech did it again while he was here just to confirm. Rogers tech support have also said they pushed a "Factory Reset" to my box August 17th. Nether reformatted the hard drive though a...
A Rogers tech just came to the house to "definitely fix" my 8642 PVR as promised by tech support last week, who were well aware of the issues. As soon as he saw my blank "Settings" screen he said there was nothing he could do. He'd been to two other ...
