I’ve worked in Computer Validation for over 20 years, so I know a heck
of a lot about software testing. Other than browsers and email, your
testers need to itemize what their Rogers customers use the most and
test the software. Games are infamous for...
It seems that it is unanimous. The firmware update fixes League of
Legends and Hearthstone latency issues that caused the games to drop its
connection. Hopefully next time the firmware will be tested with these
games before it is rolled out to all th...
It seems that “@CommunityHelps” bounces back. I called the Rogers
service desk again and this time I actually got a knowledgable CSR.
After a lengthy hold, she confirmed that they are only sending out the
4.5.8.16 firmware to people who request it. A...
So are you saying that all Rogers customers will be having their
firmware upgraded from 4.4.8.13 to 4.5.8.16 tonight? Then all of these
problems will go away? Called Rogers Internet support and the call
centre staff is oblivious to this “fact”. I’m n...
Sooo… if CSR is wrong and they can upgrade my firmware, then why isn’t
it upgraded? According to the link that you posted, it was to be updated
in 48 hours (over two days ago). So why does my modem still state
firmware version “4.4.8.13”? Even if CSR...
