By Roger’s own rules you cannot port out or close an account without CALLING. So, no Yasmine, unfortunately your ‘solution’ is unviable according to Roger’s Kafkaesque rules. We are, as the poster says so, trapped and cannot leave even if we want to....
wrong. You must speak with a customer service rep to cancel. And since they don't answer, you are in a kafkaesque nightmare with no options but to keep paying bills. Which, one may rightly or wrongly assume is deliberate.
