That was the same resolution I initial got to. The problem was, for the first two months, when I clicked at step 2., it didn't show the email address. So I was looking for a needle in a pile of needles. Glad to see it is becoming easier to fix. Still...
I am running into the same issue. I contacted Rogers about the unauthorized charge, they said I had to call Netflix.Talked to Netflix, confirmed my legitimate account is not being billed through Rogers, but through my AMEX card as usual. Referred me ...
