Happy to hear that you've gotten close to the promised coupon. I've given up after getting repeated emails from the so called "office of the president", planning calls which never arrived.It's dispicable behavior by a supposed reputable company. I'm ...
Sadly I tend to agree. 6 weeks since enrolling in Ignite 500 Mbps. Consistent speeds under 100mbps and I have given up dealing with technicians. Now I'm getting the run around on the Amazon gift card.
Yes I realized that I had typo'd from your reply, apologies.Thanks for the tip on the tech checking the coax with his computer. I didn't know he could do that. Unhappy face.
Hi, the tech checked his computer with the Ethernet out of the XB6. He got under 100mbps. He didn't look at the coax.The neighbors service is fine, it's not the neighborhood. The XB6 is a real black box. And I suspect that is the issue. Is there anot...
I've now talked to a rep and videoed the speedtest. It clocked at 33mbps wired!Had a tech come in today, ran tests and was unable to get over 80mbps on two different XB6 boxes. He couldn't figure out the issue as my neighbor has 700mbps on a 1Gb plan...
