You know, it's great to see all posts immediately followed with the customer retention suggesting we are valued - and never see anything following - so I'm going to follow up with what happened when I called customer retention. I called the customer...
There is no loyalty. They recently adjusted the price of my older plan by $5 a month, at first citing an "In-Market" adjustment that was applied to all plans without a contract, but when I found out that other companies were not doing this, I was th...