Actually Harmony offers both RF and IR remotes. https://img.bbystatic.com/BestBuy_US/store/ee/2016/tvv/misc/154441_harmony_comparison.pdf Unfortunately mine is RF and the ignite box does not appear to respond.
Hi @RogersAndy, Rogers chat session with tech support concluded "Rogers does not support that device." No success with Logitech yet. Was hoping this forum would help. Appears not to be a common problem.
Has anyone been able to get a Harmony Ultimate remote to work with the Ignite STB?
This Harmony remote connects via RF and NOT IR. It does not require line of sight.
thanks
Sean