Call or contact them online. The best option seems to be getting someone from Rogers to come check out your internet. Nothing else has solved my issue online.
Yep still have higher ping than normal. I have Rogers Ignite 500u and I'm getting 100+ ping in the afternoon when I have others using my internet. It's about 60 ping in the morning with no one else using the internet. In comparison, I normally get a...
Just did another test and it's back at high ping again First game I played was around 1 pm at 30-35 ping. Just played another at around 7 pm and my ping is around 90. My ping was around 30 at all times of the day before so I'm not sure what is going...
UPDATE: I think my ping issue is fixed. Just played a game of League of Legends and my ping was back around a stable 30-35 ms. Didn't get any lag spikes either.