Do I put the amp back in before calling for a signal check.? This is the amp he installed, there was no existing wiring to the location the computer/modem sit at so they put a 2way splitter at the tv and ran the rg6 along the back of a sofa and shel...
Tech told me the incoming signal is good, I assuem it is low as it looses 7.5 at the first splitter then 3.5 at the 2nd. He tried amping everything with an amp with only 1 output.
My docsis results are below, I saw in other forums that they should range from -10 to 10 so I had them do a signal check. Tech came out and installed an amplifier on the incoming cable line before the 4 way splitter which brought levels up to -1 t...