Try adding @rogers.com to your home computer's email account user name and to your wife's email account user name. Worked for me. You will probably find on your apple products that your user name already ends with @rogers.com.
Not sure if it works for mac users, but I edited my login in name on my computer, and on my wife's computer by adding @rogers.com to our user names and now both emails work fine. Originally our user names only had our names without the @rogers.com
Security Certificate on email
I'm still having problems accessing my email account. My iphone and ipad mail functions seem to work, but my Outlook 13 mail on the main computer still can't download my mail. Waiting for help on Chat line or phone...