if we had received an email that our usage was getting close then we could have applied for more through the web site rather than sitting on the phone sometimes for extended periods of time finally getting to talk to somebody who you realize does no...
so this does not excuse rogers from sending a simple email to explain what is going on rather than have the customer thinking his equipment is broken and spending hours trying to find out where the problem exist the hub showed we had wi fi so the th...
hi I have read your post and can feel your frustration I checked every cable and connection took out battery, reset the hub to no avail yet my phone said I had wi fi but i could not connect with it even with the phone because I have it set up to use ...
yes rogers should inform their employees on what to do and all their customers should have been sent an email to tell them this might happen instead of us running around trying to fix
