I encountered the same problems.... Here was my solution:Instead of paying their support $70 to click a button, used the money to justify buying another router. New problem: LAN ports became inactive twice a day on bridge mode.solution: asked them to...
Terrible, $70 is almost the cost of a good router.Do you know if putting the Hitron in bridge mode and using an Apple airport extreme router would solve my voip issue? Thanks!
How should I ask them?I tried to ask them to disable sip / alg, provided the Mac and account number and got this reply...."Hello, unfortunately we do not support VOIP services and are unable to disable the SIP/ALG on your Hitron modem. Please contact...