Rogers Community

$quattrob Thanks for the advise, finally spoke with Customer Relations, very happy with treatment and results!!

Ok I'll try that thanks!

I do have an ID iteration number and an reservation # for the new I phone 6SSo do I call and ask to talk to a retentions manager ? What number do you one call?

And exactly which phone number is that??I seen to get transferred from one person to another then get hung up on... Customer care / retention??