Our new data cycle had started less then two weeks ago when I recieved a
text message saying that for our protection our data had been disabled
as we had gone way over our plan. Wanting to see what what was going on
I immediately signed into my accou...
Except they changed my contact email so the next invoice would have gone
to their email and not mine, as I'm paperless its my only point of
contact. My bill payment is automatic. So it may have been a couple
months since I would have to rely on a cre...
To update: For me the packet loss issue has been solved. It took quite a
few visits and a lot of phone calls but I feel that I can safely say the
problem has been rectified. I've held off on posting this until I was
absolutely sure but for the past t...
I did write down the ticket number - it has been open for well over a
month now. I have another tech visit scheduled for tomorrow to hopefully
fix signal issues for good. On your advice I tried both OpenDNS and
Google's DNS options vs Rogers. There w...
I recieved a call from Rogers today and they verified that they believe
the problem is on thier end. They said the problem was to do with
network infrastructure and there was such a high percentage of noise in
the neighborhood it was causing a loss o...