just a follow up (i know its a few years old now) but they did end up
fixing the problem (and admitting there was a problem) after about three
months of resistance.they told me the system in our neighborhood needed
upgrading and that they were workin...
I am still getting this email. Actually I got it a few times since my
last post. I don't have a problem with my internet and I DID NOT contact
Rogers on 10/11/2016. Here is the latest email:Hello, This is an update
about your case number C109905791. ...
emails from Rogers I keep getting these emails with the subject: An
Important Message from Rogers from "Rogers" Here is
the email: Important message. Hello,This is an update about your case
number CTXXXXXXX.We heard from you on 8/30/2016 about a pro...
I have the same problem, called three times on hold for 90 min each
time, still they tell me nothing is wrong!!One "tech" told me to plug in
the modem directly into the all outlet (I have it plugged into a UPS)
Internet is almost unuseable on peak ti...