Hello Sports Fans
The NBA finals are finally here!
The western conference final was a very one-sided affair with the Denver Nuggets sweeping the LA Lakers in 4 games. Fun Fact: This is only the third time that Lebron James has been swept in the p...
Seeing one of the below error codes on your Ignite StreamingTM screen? Read on to learn what it could mean and how to resolve the issue.
Error Codes
XRE-00017:
“Unable to connect to service. Please ensure the cable connections are t...
Experiencing poor picture quality? This means you’re having issues with your Ignite EntertainmentTM box’s WiFi connection. The most common cause is poor WiFi coverage in your home.
Other symptoms of poor WiFi coverage include:
Delayed response to...
There are four easy ways to reboot your Ignite EntertainmentTM Box (without losing any of your settings or content!).
By Manually Unplugging
Unplug your Ignite Entertainment Box.Wait 30 seconds.Plug your Ignite Entertainment Box back in.
From...
You can pair Bluetooth devices like speakers or headsets to your Ignite TV system in just a few simple steps. See below:
Press the Rogers button on your Ignite Voice Remote to open the main menu.Select Settings (the gear icon).Select Device Settings...
Hello, @downlowstudio
Thanks for the additional details.
Can you swap that Ignite TV box with another TV box in your home to see if the same issue is occurring? If the issue goes away then it is most likely a faulty box. Is if the same issue per...
Hello, @gd8
Its disappointing to hear about the speed issues you are facing. We definitely want to help you get the speeds you are paying for.
We'll need a few more details before we can determine what is causing the slow speeds.
Are your devi...
Hello, @sebastia00
Welcome to the Rogers Community Forums!
We know how important it is to get fast speeds.
Are you noticing the reduced speeds via WiFi and Ethernet devices or is it only happening on WiFi devices? Does it happen on all of you...
Hello, @zzP2
Welcome to the Rogers Community Forums!
We appreciate you providing us with your feedback on having a cellular backup option for our home internet modems. We can definitely pass this feedback along.
We do have the option for a cel...
Hello, @Kkirkness
I can understand how frustrating it is to deal with these issues on your home internet and wireless services.
Are the phone issues you are experiencing happening both indoors and outdoors? What speeds on you seeing on your devi...