Rogers Community Forums

Re: New modem not working

Good evening @minault, welcome to the Community! If you still require assistance with the issue, you can contact us by sending a private message @CommunityHelps so we can take a closer look at your activation order. @luizfpetribu, I know you're a...

Re: Rogers Email Inaccessible

Hello RogersCorey, Sorry to take so long to see your reply - a year and a half! It's a long story, but I have no yet been able to access my Rogers email account. Would you still be willing to help me with this?Many thanks!

Re: Why can't I upgrade my phone online with the Rogers website OR via Rogers Live Chat?

I've tried again online, again with an agent on chat, AND in-store and nobody can get it to work. I'll sen the private message.

Re: Crave Subscription Just Stops Working

After experiencing this same issue two weeks ago, i attempted their online chat as they claim thats supposed to be faster to reach a solution. I waited 1.5 hours just for the chat agent (bot) to tell me to call rogers during business hours. Two weeks...

Re: Called from unknown # with loyalty offer "upgradation" (sic).

I received this call today around my lunch break. Same spiel of pick which phone. I went along with it. They never asked for credit card info or to click on any links. Got an email from stating my phone is being sent to me in 2-5 business days. I had...

Re: There is no data on my phone, and Rogers Technical Service could not find a solution for 1 week.

Hello Ersinuluk, It's unfortunate you feel that way about me and judge me without even knowing me or the wealth of knowledge that I have compared to you. This is fine, I will not argue with what you "feel" should be the right way to handle things. ...

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