I just spent the last 90 minutes with three different agents trying to resolve an issue I just discovered today. During the migration from Shaw, I ended up with three separate mobile numbers spread across two different Rogers accounts. Having set up ...
Hello,I am posting here because I don’t know where else to turn. We were somehow missed and never received transition notifications or a transition package. Long story short, i have finally transitioned but nobody can help me get my old phone number ...
Phone number migration from Shaw to Roger was not successful!I have been dealing with trying to port over from Shaw to Rogers since Oct and have spent hours on the phone only to be told that they aren't sure what the solution is, Rogers needs to get...
I received a new sim card for my IPhone, inserted works with temp phone number logged into my online account to check on the transfer of my existing phone number but it has not transferred for 2 day.used online chat to reach support , waited 2hrs i...
Hello I'm having some issues with my account being cancelled during the porting process. I think there may have been some errors made during the port. Originally I chatted with a person online to help port my number from Shaw, however it was ported...
I have (had) a Shaw account with three numbers (mine and 2 kids). My phone ported over using the QR code no problem. The two other phones got new SIM cards, and trying to port the existing numbers has been a disaster. It has so far taken me 6 calls...
So far the transfer from Shaw Mobile to Rogers has gone reasonably well. My family has two phones, and we did them both within 15 minutes of each other.One phone (iPhone 5s) went very well. Was immediately on Rogers, and the phone number transferred ...
I'm seeing all the horror stories with Shaw migration and starting the 1st of my 5 lines yesterday. I'm hoping to avoid the billing issues many are experiencing but first I want to know how to get help! Where is a step by step list to follow? All I...
I am not sure what I should be doing now. I have my new SIM cards and I have logged into my new account. I think the next step is to transfer the numbers from shaw to my new rogers account. However, when I go to my account, it is showing the transfer...
Porting to from Shaw to Rogers began tonight. I have a $10 per gig plan with unused data being rolled over for 3 months. So I pay $10 and lasts 3 months because I rarely use it. I want to Pay $10 to Rogers for the equivalent plan but it doesn't show ...
I have spent at least 11 hours and talked to 11 agents on the phone since last Friday. Every time I have explained the situation and everyone agent said they are capable to solve it and I just need to be patient. However still not working. I gave up!...
How can I keep the number Roger's assigned me for the migration? It automatically ally transferred my Shaw number without asking. **Labels Added**