Together with Shaw
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Any way to receive old messages and calls in a list?

I swapped my sim card about a month late. Unsurprisingly, things such as voicemail don't seem to be working.Is there any way I can request a list of calls and texts that have been made to the number over the past few months? There's no way Rogers doe...

CadoM by I've been around
  • 427 Views
  • 1 replies
  • 0 likes

Migrating SIM card and esim on same phone

Is there a trick to transferring a SIM card number and e sim to my phone from Shaw to Rogers? I have tried and tried and it doesn’t work. They even sent me a new SIM card. Now I receive a message that I have put the SIM card in The wrong phone. I use...

Pdn0311 by I've been around
  • 252 Views
  • 1 replies
  • 0 likes

Overcharging Shaw user

I used to park around 16 dolars. Did the change they asked me to do for roger and on my first bill 60 dolars… talked to several people on chat and phone and the rectifications they are doing, they are not following the contract I had previously with ...

MJCCL by I plan to stick around
  • 736 Views
  • 5 replies
  • 0 likes

Resolved! Shaw migration process need help

I'm seeing all the horror stories with Shaw migration and starting the 1st of my 5 lines yesterday. I'm hoping to avoid the billing issues many are experiencing but first I want to know how to get help!   Where is a step by step list to follow? All I...

migrating from Shaw to Rogers

"I am extremely disappointed and frustrated with Rogers' handling of my phone migration from Shaw. Without any consideration for my situation, Rogers disconnected my phone before I even received the SIM card. I had to wait four days to receive the ca...

Ana-777 by I've been around
  • 2031 Views
  • 7 replies
  • 5 likes

Porting from Shaw to Rogers

I recently ported 4 mobile cellphone lines to Rogers. During the time of the porting the Rogers rep made an error porting my cell# with some other number. I had to go around department talking from one rep to another only to fix the initial error. Fi...

Malaika-74 by I've been here awhile
  • 1303 Views
  • 9 replies
  • 1 likes

Shaw to Rogers Billing Error

Recently moved from Shaw to Roger's. Paid $27/month at Shaw. Rogers guaranteed the same rate for 5 years. First bill was $42 so I contacted support. They credited my account for the difference. Second bill was $42 . This time, Rogers did nothing. Thi...

Ryan79 by I've been here awhile
  • 675 Views
  • 7 replies
  • 1 likes

Shaw Mobile to Rogers Monopoly

Most if not all post on this subject are asked to reach out to customer support - We shouldn't have to reach out to customer support, it's nearly 4 months into this transition from Shaw Mobile to Rogers Monopoly, WHY haven't you got your act together...

Tiger955 by I plan to stick around
  • 877 Views
  • 2 replies
  • 1 likes

Keeping Shaw.ca email address update.

Spent the morning talking to many agents both Shaw and Rogers. No one seems to have a answer to this. As our cel accounts are being transferred (new sim cards on their way) over as I text...why hasn't anyone address this yet?   **Labels Added**    

HuskyDude by I've been around
  • 677 Views
  • 1 replies
  • 0 likes

Disastrous Move from Shaw to Rogers

I have spent more than 3 hours in total on the phone with Rogers techs to try to move 3 plans from Shaw to Rogers. The people I have spoken to are all lovely, but they are all new which is perhaps why I have had nothing but problems. The first person...

tbinette by I've been here awhile
  • 2442 Views
  • 4 replies
  • 2 likes

Shaw, to Rogers, to new phone plan. Bye migration!

Loved shaw, good customer support and $25 a month for unlimited data talk and text... even without auto payment they didn't charge me any more for my plan.I was switched to rogers and they are speaking over me the entire time I'm trying to explain th...

Falentines by I've been here awhile
  • 870 Views
  • 1 replies
  • 0 likes

Resolved! Migration Nightmare

I am frustrated and really disappointed with the experience with migrating from Shaw Mobile to Rogers. It started with being given the run around from department to department which I had to repeat this multiple times due to being disconnected multip...

dadvader27 by I've been here awhile
  • 945 Views
  • 1 replies
  • 1 likes

Shaw Satellite purchased by Rogers

I'm concerned that there is no talk about my Shaw satelite account. I would like to know how Rogers intends to keep me connected. I do appreciate that Rogers has made the purchase and look forward to adding my TV to the account but, I would appreciat...

SgtMac by I've been here awhile
  • 1106 Views
  • 1 replies
  • 0 likes