Scam, Phishing & Fraud Discussions
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Fraud or legit? Fix it!

Got a message from 4901 for. Rogers. It seems legit as it refers to my Rogers but the offer is not on my Rogers. It is a scam? It is Rogers who send this for real but does not honour it? I wish I could send a picture of the message as it seems really...

Ginavoda by I've been here awhile
  • 2508 Views
  • 3 replies
  • 0 likes

Fraud Internet Account

Few months ago, I started receiving emails that I have paid my bill from Rogers.  Initially, I dismissed these emails as phishing as I have no Rogers account (other than my wife's phone) that I have full authorization for.  However, I received these ...

khalidshah by I've been here awhile
  • 1836 Views
  • 3 replies
  • 0 likes

Email request to change my password

I recently got an email requesting that I change my password by clicking on the link by March 1,2023, or I wouldn’t be able to access my account using my current identifiers.This smells of a scam and I don’t see anything in my account settings.Should...

MikeF3292 by I've been here awhile
  • 1192 Views
  • 1 replies
  • 0 likes

Rash of compromised email accounts

With the steady increase of compromised email accounts when will Rogers adopt 2-factor authentication (2FA) which is becoming the standard for protecting against these types of attacks?  Yahoo already has this ability available and it looks like this...

pollioni by I plan to stick around
  • 1914 Views
  • 3 replies
  • 0 likes

Are these email addresses valid/legitimate?

Hi All,   I got 2 calls saying that they are from rogers promotion team,.   Caller 1: Told that IPhone 14 pro max 256 gb, at 53 cad, 50 gb of data is available, authenticated with my first name, told there will another call from them confirming the o...

vdvs99 by I've been around
  • 7117 Views
  • 1 replies
  • 0 likes

Phishing emails

Hi folks, I am getting more calls, more texts and emails than ever.  this comes from a Rogers.com email. It has all the logos etc. Please do better Rogers - Since you announced your enhanced Phone Phishing capabilities in the fall of 2022 - the numbe...

mark007 by I've been here awhile
  • 1629 Views
  • 1 replies
  • 0 likes

***ROGERS FRAUD/SCAM***

Hello Rogers users, I just want to share my current status with Fraud account made under Rogers. Someone stole my identity and was able to make 4 lines under my name and other personal info with Rogers. It was a long story but we are still in the pro...

Resolved! Is this a scam?

ROGERS: You are being rewarded with $253.18 (CAD) for being a loyal customer during this year. Claim your funds at rogerspay.comGot sent this text and thought it was legit but it's been a couple days with no emails or confirmation. Kinda worried I ga...

ColinNunya by I've been around
  • 7728 Views
  • 2 replies
  • 0 likes

CRTC steps up efforts to combat spoofed calls

December 9, 2019 – The CRTC today took further steps to combat caller ID spoofing and determine the origins of nuisance calls. The CRTC expects telecommunications service providers will implement a new framework called STIR/SHAKEN* by September 30, 2...

57 by Resident Expert
  • 11366 Views
  • 27 replies
  • 2 likes

Fraudulent Lost Phone Claim

I had someone hack my Rogers account and claim my daughter's phone had been lost/stolen. Likewise, the 3rd party company issued a new phone to a fraudster (obviously not verifying any of my information as a security feature). The only way we found ou...

Resolved! Is this legit?

I received this via text today with a link for an etransfer of $117.42….. seems phishy?~Rogers News~ In July, we experienced a major nationwide network outage affecting a range of services from cell phone coverage to internet and debit card purchases...

Andrea88 by I've been around
  • 1835 Views
  • 1 replies
  • 0 likes

Resolved! New credit text message

Received text message today 09.29.2022 mentioning refund. Beware !!!“ RogersMsgServiceYour account is eligible for acredit due to overchargedfees between the period of07/27/22 and 09/26/22Amount of the credit: 140.01CADReply "R" to apply”

4jesuslel by I've been around
  • 2556 Views
  • 1 replies
  • 0 likes

Resolved! Scam e-mail

Recieved an email today with the following message:   Dear Valued User, Your Rogers email version is out-of-date, You will need to make some quick update so you can continue to access your  Rogers.com via preferred email application. This is to make...

Henryh by I've been around
  • 2537 Views
  • 2 replies
  • 1 likes

Resolved! Fake or real

I have received a call from a phone number and did not answer. The caller ID shows up as Rogers and the phone number is 877-732-0890.I was hoping someone could respond and let me know if this is a legitimate call from Rogers or if it’s fake?   ***Edi...

SaigeW by I've been around
  • 2158 Views
  • 1 replies
  • 0 likes