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Resolved! APN issue with NetGear LM1200 LTE

Hi all,   I'm hoping someone out there can help me as the Rogers Business support person was stumped.   I'm attempting to use Rogers Mobile as a cost-effective backup Internet option if my main ISP goes down, since I have plenty of extra data I pay f...

gvoros by I've been here awhile
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APN for Rogers 5G with Orbi LTE LBR20 Router

Hi, I'm trying to setup a NETGEAR Orbi LTE LBR20 router with a Rogers 5G cell sim. I am having difficulty setting up the device due to issues seting up the APN. I tried the default LTE apn ltemobile.apn but it is not allowing me to connect. Anyone us...

jhorlings by I've been around
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Resolved! No cell signal in Angus Ontario?

Since about 1pm today, I am getting no signal on my Key2 whatsoever. Wifi works fine, and no error messages for SIM card etc. Just 'No Service' message. Almost as if the cell site(s) here are not broadcasting at all. No LTE, 4G, no SMS, no voice, no ...

No 5G Network

I have an iPhone 14 pro and have gone around multiple areas in winnipeg and have never seen a 5G connection. According to the map the whole city is suppose to be 5G.Thoughts   ***Edited Labels***

keg4321 by I've been here awhile
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Why is Rogers is behind the times?

Why is Rogers so behind the times? My friends on other providers have this spam/scam thing enabled that callers have to press a button to be able to leave a message. It stops so many bot calls.   *** Edited Labels ***

SheriO by I've been here awhile
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Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Random call dropping

Getting random call drops always have great signal, however, calls randomly just get dropped.  This is the same issue I had with Fido.  Anyone else have this issue?  I appreciate I'm getting a good deal on a plan but if calls keep dropping like this ...

tob_156 by I've been here awhile
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Purchasing a cell phone signal booster

We need to purchase a signal booster for our rogers phones, galaxy S9. Information we are reading suggests we need to know band and frequenies. Does anyone have information that can help us?  Thanks much       ***Added Labels***

Cindy61 by I've been around
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US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm here a lot
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Poor Cell Service Near Lake Erie in Wheatley Ontario

Our cell coverage has deteriorated significantly over the past 6 months. Before anyone asks: yes, it has been reported and escalated to the Office of the Presidentyes, it is inside and outdoors Basically, I've been told that unless more people compla...

fvannie by I've been here awhile
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Wireless Network Down

Hi RogersAgain you leave me with no data and voice service!!! I am posting this from my neighbour’s Eastlink Mobility phone that did not lose service throughout the hurricane.My contract is over November 3rd I think joint the smaller provider will be...

Resolved! Coverage

I see rogers has started to deploy the 3500 spectrum in Saskatchewan. I was just wondering if any plans to expand the network anytime soon? Be nice to get more coverage then just in the cities. Maybe Melfort?   *Added Labels*

Agerein3 by I've been here awhile
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Resolved! Extended Coverage

I am on extended coverage when I go to the farm house. Is there a way to boost the signal to be on the rogers network instead of a partner network?       ***Edited Labels***

Agerein3 by I've been here awhile
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Friday’s outage

I’m having a similar issue. Once service was ‘restored’ my Ignite TV keeps freezing and/or audio drops. Happening every few minutes so basically makes tv unwatchable.  Was on hold with chat support for over an hour and then it just ended. What a joke...

sgandhi by I've been here awhile
  • 3545 Views
  • 20 replies
  • 1 likes

Unable to make or receive call while in usa

My wife is currently traveling to Florida. She has a galaxy s10 and is unable to send or receive phone calls . Data and texting work intermittently. She has tried different networks and is currently connected to the tmobile/rogers network.Any help wo...

xx1 by I've been here awhile
  • 2377 Views
  • 4 replies
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Roaming off but still charged near US Boarder.

Hello!I am living in a city at the USA-CA border. I keep roaming always off, however, I am charged $12. I have never been in the USA. I need help or I will switch to another service provider.   *** Edited Labels ***

gamzesyn by I've been around
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  • 1 replies
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