Network & Coverage
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Rogers in Yukon

Anyone having any idea why Rogers not expanding coverage to yukon?atleast in whitehorse?       ***Added Labels***

dun95 by I plan to stick around
  • 1267 Views
  • 1 replies
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Slow connection

Why is my data so slow when I enter my home? When I'm outside it's much faster.     ***Added Labels***

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Tmothy12 by I'm a reliable contributor
  • 921 Views
  • 2 replies
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Horrible customer service!

Called for tech support and as always crazy wait time, well for the 3rd time(different issues each time) I’ve tried to use the call back feature and it doesn’t work!!! I get voicemail messages left but phone doesn’t ring!! I have full 5g+ bars and se...

MikeK1 by I've been around
  • 955 Views
  • 2 replies
  • 0 likes

Resolved! Rogers Wireless on Lakeshore West Go Line

Not sure if anybody else has this issue, but I am consistently getting stalled streaming / poor call quality on the Lakeshore West line between Toronto and Mississauga. Restarting the devices does not help and using an iPhone 14 Pro Max. My co-worker...

Extended Coverage and Data Roaming Warning

One of my phones is on a talk & text only plan. The phone is on the 3G network (old samsung phone). I turned off Mobile Data because it allowed for better reception when making calls & since its T&T I don't need Mobile Data on. Since I did this thoug...

incoming calls going to voice mail before even ringing

Travelling in US and having troubles with incoming calls going to voice mail before ringing or sometimes after ringing once.  After contacting those making calls they tell me that they never even got any rings at their end before being moved to voice...

boblins by I've been here awhile
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  • 3 replies
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No network in India while on roaming

I am facing issue for network connectivityWhile I m in IndiaIt shows no network signal even I had tried to change manual settings for network from airtel/jio etcWhereas my friend his Telus network is working properly while on roaming tooSuggest any t...

Nirajb by I've been around
  • 1038 Views
  • 1 replies
  • 0 likes

Number Porting from Freedom

I went in person today to get a Rogers plan. I ported the number from freedom to Rogers and everything seems like it was created. I however am unable to connect to the Rogers network and my phone is continually searching for a network to connect to. ...

Dyllan1 by I've been around
  • 1597 Views
  • 2 replies
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Problem with the speed of the 5G SIM card

Hello friends, I have a problem with downloading and uploading on the Rogers 5G SIM card and the ping is very high, and I called Rogers several times, but they did not give a correct answer. Have friends had such a problem? And I reset the phone and ...

Fattahi55 by I've been around
  • 2522 Views
  • 3 replies
  • 1 likes

Enabling 5G on Sony Xperia 5 IV

Hello, So i got the new xperia 5 IV, and was wondering why i was not getting 5G, when clears the phone supports it and the bands are compatible as well. Changed the SIM through a rogers store, and nothing. I am guessing this is because the IMEI is no...

charitha19 by I plan to stick around
  • 11789 Views
  • 24 replies
  • 2 likes

Convert a physical SIM to an eSIM on the same iPhone

Canada has been spared this time (again) with the launch of the iPhone 15 of only having an eSIM option which is now the norm in the USA. The iPhone 14 (US version) also has no physical SIM slot. iPhones can convert a physical SIM to an eSIM IF the c...

Hmm by I'm a reliable contributor
  • 5944 Views
  • 2 replies
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New tower needed at CFB Esquimalt

Hello.  I work at CFB Esquimalt Dockyard in Victoria, BC.  Rogers coverage in the yard is pretty much nonexistent and a lot of people are switching to Telus because they installed a tower in the yard a couple years ago and their reception is fantasti...

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theob88 by I've been here awhile
  • 2320 Views
  • 7 replies
  • 1 likes

Interrupted Service

Network coverage in Brampton is atrocious. Every other day the internet drops … and the response from Rogers technical team is alarmingly slow       ***Edited Labels***

V3varun by I've been around
  • 781 Views
  • 1 replies
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Resolved! Data Coverage Issues - Parry Sound, ON

We've accessed data on Rogers devices about 30 mins from Parry Sound for years.    It wasn't exactly "city strength", but worked fine, and was even sufficient for rare video chats for work.   On the July long weekend, data stopped working.    I reset...

robtoe by I'm a reliable contributor
  • 6154 Views
  • 19 replies
  • 1 likes

Cell calls dropped in Nobel

For the last month we have not be able to carry on any cell calls in Nobel. Say hello and caller answers then dead line. No problem with phones in Parry Sound.Several of our neighbours are talking about the same problem.     ***Edited Labels***

1399duckd by I've been here awhile
  • 1131 Views
  • 4 replies
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SIM activation delay

Hello,Just added a line to my account and ported a number over. The number came over but the sim does not appear to be activated yet as no service still. Is there a known issue going on? Anyone else with similar issues?   **Labels Added**

Knf by I'm here a lot
  • 5312 Views
  • 14 replies
  • 2 likes