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Infinite plan very slow when abroad

I m in the us now using my infinite plan and it is ridiculous how slow it is .Is there any setting to adjust ?It feels like they use throttling .I’m in 5g or lte coverage location   *Added Labels*

whysomuch by I'm here a lot
  • 615 Views
  • 1 replies
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Very Poor Daily Performance on 5G network

Good day, I am located at the Home Oil Tower in downtown Calgary, and I am finding that the business day response of the 5G network has become severely compromised. From about 9 am until I leave at 3:30pm, the network download speeds are simply terri...

fthomas137 by I've been here awhile
  • 2557 Views
  • 5 replies
  • 1 likes

Bowen Island Cell Coverage

Does anybody have a recommendation for the best cell provider for Bowen Island. I have no cell coverage with Rogers when in Snug Cove, so I can't read emails or use data calls when waiting for the ferry. That's 30 minutes each day when I'm offline an...

DO10 by I've been around
  • 840 Views
  • 1 replies
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Resolved! Rogers LTE/5G Band coverage

I'm looking to buy a China Mainland iPhone 15 Pro.Apple lists the carrier bands for each of their models based on location:https://www.apple.com/iphone/cellular/ Specifically, the iPhone 15 pro sold in mainland china is missing the following 5G/LTE b...

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daruki1223 by I've been here awhile
  • 5742 Views
  • 3 replies
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Resolved! Former Shaw account - data in Can + US for no charge??

Former Shaw accounts - Plan states Shaw 27g BYOD and has Can + US unlimited calling, texting & "access your data from Canada & US" which leads me to believe data can be used in Canada + US for no additional charge. Is that correct?? Will we be charge...

Chanteleg by I've been around
  • 1244 Views
  • 1 replies
  • 0 likes

Data speed issue within 5G coverage area!

I recently switched from Fido to Rogers due to a promotional offer and I got Rogers Infinite plan. Unfortunately, my data speeds both download/upload is horrible (130mbps/10mbps avg.) and much inferior than Fido, although it should be just opposite. ...

mohdgazi by I'm here a lot
  • 2651 Views
  • 8 replies
  • 0 likes

3 Bars but no service

Hi there. I have a cottage on Lake Erie. Rogers is the only network that works down in my town of Port Bruce. This past week however, everyone has had trouble using their phones. It shows connected to Rogers with 3 bars but I can’t text, use data or ...

Travel to Europe with e-sim

I will be going to Europe for 6 weeks and I have purchased an e-sim for 50 g of data good for 60 days on my Iphone 11.  I can see the 2 sims on my phone,  and I can turn one ON,  the other OFF, or both On, both OFF.     To communicate with my family ...

lknisley by I've been around
  • 16363 Views
  • 7 replies
  • 1 likes

Airalo eSIM

I am using the eSIM. I have this line turned on and data roaming on this line., I turned off the data roaming on my Rogers primary line. My bill shows no data used since I am travelling. No charge for any calls received through WhatsApp, my eSIM data...

TBN24 by I've been around
  • 2113 Views
  • 1 replies
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phone network

I've been with rogers for years and no problem with my phone network.but for this past 2 months it seems my network is wonky. No network in some areas. cant call no text.     ***Edited Labels***

ERIKA11 by I've been here awhile
  • 1155 Views
  • 3 replies
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Slow 5G

Anyone else from the Ayr On area? Not sure how 5G can be below 1MB per second and at best 15-16mb/s?These speeds were taken on the cell network, its even worse on the rural wireless.. tv isnt watchable1km down the road speeds are over 200.       ***E...

res2cue2 by I've been here awhile
  • 1180 Views
  • 2 replies
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Resolved! Question about Rogers wireless band coverage

I'm about to purchase an unlocked Redmi phone with the following technical specifications: GSM / HSPA / CDMA2000 / LTE / 5G Frequency bands are: 2G: GSM 850 / 900 / 1800 / 1900 3G: HSDPA 800 / 850 / 900 / 2100 CDMA2000 1x 4G/LTE: 1, 3, 5, 8, 19, 34, ...

EnxiSu by I've been here awhile
  • 24480 Views
  • 12 replies
  • 0 likes

Resolved! Calls Dropping

Sometimes my phone drops calls and when my phone makes a call it drops from 5G to Edge.what is the reason for this?       ***Edited Labels***

dun95 by I plan to stick around
  • 4485 Views
  • 4 replies
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Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Long distance in local area

We just got my son a cell phone number and when we called my parents (who live 5 mins away) said it rang long distance then they called his phone and they had to call long distance. Why is this? Are they getting charged if they call him?     ***Edite...

Smith1982 by I've been around
  • 922 Views
  • 2 replies
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Data is Slow

Is anyone else having slow data issues in Chilliwack and Abbotsford? It’s happening on all three of my lines   **Labels Added**

A-Aron72 by I've been around
  • 809 Views
  • 1 replies
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Hoping for Better Cell Service in Goderich Ontario

The Blue Water Highway has a lot of dead spots for cellular signal. Not even Extended Coverage is available in some spots. Can Rogers please look to improve cellular reception along Highway 21 in Ontario please?

Japer by I plan to stick around
  • 914 Views
  • 1 replies
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Resolved! Network Feedback

I enjoy taking the surveys that Roger has presented to me also it is nice to have a good reliable network for once I am very pleased and happy with the service     ***Edited Labels***

Rogers towers from masset to queen charlotte

Anyone know what's the progress on Rogers building towers in haida gwaii? In 2021 They started building towers from masset to queen Charlotte."Rogers to build five new cell towers to provide more than 100 kms of new service coverage along Highway 16 ...

dun95 by I plan to stick around
  • 975 Views
  • 2 replies
  • 0 likes