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Forum Posts

Which LTE bands around Lake Huron

I'm adding an LTE router and network to my cruiser boat and am trying to pick a antennas. I've looked all through the forums / Rogers site - and while I can find coverage maps, I can't tell which bands are used (and knowing the band helps antenna sel...

5G network with no internet

I switched to Rogers due to interesting packages for 4 lines with 5G network. Total of 120GB data for 4 devices. After inserting the new SIM, then we noticed how poor the data service is. The phone shows as 5G network but no internet service, no conn...

Cairo by I plan to stick around
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No 5G Network

I have an iPhone 14 pro and have gone around multiple areas in winnipeg and have never seen a 5G connection. According to the map the whole city is suppose to be 5G.Thoughts   ***Edited Labels***

keg4321 by I've been here awhile
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Resolved! 5G Bands supported

Aside from where 5G in general is indicated on the network coverage map, of the 5G bands, sub-six, mid-range, and millimetre-wave, which are Rogers supporting and where?       ***Added Labels***

Random call dropping

Getting random call drops always have great signal, however, calls randomly just get dropped.  This is the same issue I had with Fido.  Anyone else have this issue?  I appreciate I'm getting a good deal on a plan but if calls keep dropping like this ...

tob_156 by I've been here awhile
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US roaming from Canada

I’m in the US for a bit and while on the phone with Rogers for a Wi-Fi calling issue I was trying to get resolved my phone got disconnected (Tech was doing something in the settings). All calls failed after that. I called back from a landline and the...

Boneca by I'm here a lot
  • 1281 Views
  • 4 replies
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Poor Cell Service Near Lake Erie in Wheatley Ontario

Our cell coverage has deteriorated significantly over the past 6 months. Before anyone asks: yes, it has been reported and escalated to the Office of the Presidentyes, it is inside and outdoors Basically, I've been told that unless more people compla...

fvannie by I've been here awhile
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Wireless Network Down

Hi RogersAgain you leave me with no data and voice service!!! I am posting this from my neighbour’s Eastlink Mobility phone that did not lose service throughout the hurricane.My contract is over November 3rd I think joint the smaller provider will be...

Resolved! Coverage

I see rogers has started to deploy the 3500 spectrum in Saskatchewan. I was just wondering if any plans to expand the network anytime soon? Be nice to get more coverage then just in the cities. Maybe Melfort?   *Added Labels*

Agerein3 by I've been here awhile
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Resolved! Extended Coverage

I am on extended coverage when I go to the farm house. Is there a way to boost the signal to be on the rogers network instead of a partner network?       ***Edited Labels***

Agerein3 by I've been here awhile
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Terrible phone service has gotten worse since the outage

We have had periodic outages with our phones since switching to rogers in February. It has gotten more and more frequent, especially since the outage. We must restart our phone every 30 minutes or more to get service. I wanted to out of the contract ...

ChelseaC by I've been around
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No data, stay away from Rogers

I have 4 phones with Rogers. Been with them over 25 years. They used to be good. Now I have 2 bars AT MOST (sometimes only 1) and only have data like 5% of the time. This is with all our phones (which are new). Not just my town, people in other close...

Voss9999 by I've been here awhile
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Friday’s outage

I’m having a similar issue. Once service was ‘restored’ my Ignite TV keeps freezing and/or audio drops. Happening every few minutes so basically makes tv unwatchable.  Was on hold with chat support for over an hour and then it just ended. What a joke...

sgandhi by I've been here awhile
  • 3189 Views
  • 20 replies
  • 1 likes

Unable to make or receive call while in usa

My wife is currently traveling to Florida. She has a galaxy s10 and is unable to send or receive phone calls . Data and texting work intermittently. She has tried different networks and is currently connected to the tmobile/rogers network.Any help wo...

xx1 by I've been here awhile
  • 1922 Views
  • 4 replies
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Roaming off but still charged near US Boarder.

Hello!I am living in a city at the USA-CA border. I keep roaming always off, however, I am charged $12. I have never been in the USA. I need help or I will switch to another service provider.   *** Edited Labels ***

gamzesyn by I've been around
  • 620 Views
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Winnipeg and Area dropped calls and slow data.

Service might have been restored, But I have been seeing a lot of dropped calls and slow network service. Called my phone from a land line and got a busy signal. My cell number is for business and this hurts not knowing whos calls I am missing.     *...

Resolved! 5G C Band Performance

Rogers has been rolling out 5G C band for a few weeks.  I see from the coverage map that it's now available near Square One, in Mississauga.  Yesterday, I went to Square One, in front of Walmart, with my Pixel 6 phone to see what I could get with Spe...

JKnott by I'm a reliable contributor
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