I wanted to voice my disappointment with the abysmal customer service I received today via FOUR different agents. I contacted Rogers after being told I have $50 in data overages this month, as my home internet has been in and out of service so often ...
Hi,If this is in the wrong category please move it Where to start.Super unhappy with Rogers at the moment. Chat and calling resolved nothing. Hoping to get some answers here.I traveled to Europe 2 weeks ago for 2.5 weeks. Because I find the roaming c...
A year ago, on the Rogers app, I set an usage alert level if I got close to my data limit. Now I can't find it. Is it still there? How does one access it? ***Edited Labels***
I’m on vacation in Dominican Republic. How do I call my landline at home? I thought it was +1 area code and number. Not working. Keep getting a Spanish message saying try your call again ***Edited Labels***
I upgraded from 5gigs data to 30 gigs and now it never works....very frustrating that I pay for data and it never works! Will rogers address this....notta the customer service from rogers has taken a dive and even their escalation team never returns...
Can I call from Canada to Ukraine for free? ***Added Labels***
If I'm out of the country and use my hotel free Wi-Fi will I still be charged $15/day? ***Edited Labels***
Greetings All,I have been billed close to $100 for movie purchases and rentals that I never made from a tablet number that the SIM card has been removed from.Rogers tells me they can't do anything as I have to contact Bango since they are the provide...
My 75 year old father has a Rogers account with TV, Rogers Ignite 30 - 250GB, and Rogers home phone. For Father's Day, we gave him an Amazon FireTV stick and access to a few streaming services. A few days ago (Sept/2021) he received a bill that says ...
We recently travelled out west to Seattle for the holidays and were pre-registered for Roam Like Home. We have seven lines with Rogers. While in Seattle the phone call would not work. We had a emergency to call our travel insurance company in Canada ...
Hi I was charged with MMS messages but the bill does not show the detail of time and date. How do I find this detail? The Myrogers online bill does not show that *** Edited Labels ***
I have been a loyal Rogers customer for around 6 years now. 2 years ago, I was sold a tablet, a samsung galaxy Tab E, which was added as a 'second line' to my 'family share-everything plan', for running my small business from a different phone num...
Overcharging is a big issue I regret the day I switch over to Roger my life has been a living nightmare they overcharge me for absolutely everything they even make up fake charges I have been with them for two years my total is 23 thousand dollars I ...
I've been looking to see if I can make my bill lower and changing my plan. (My phone has been 'paid off') but when I go to plans...the lowest is $85,- with 25gb + 15 bonus gb! I don't use that much. I know Canada has one of the most expensive data ch...
This is the second time it's happened to me so I wanted to throw it out here: My March bill contained an overage charge because I apparently went 22GB over my limit. Fine, I rarely go over my limit but it's possible I did in that timeframe, so I p...
I am not sure what happened , or what I have done? Been a Rogers customer for 15 years or more. Presently I am driving and making deliveries in my own vehicle, and enjoy streaming My Amazon Prime Music while I work, but I have been running out of Dat...
I switched phones and I had to setup all my apps again. I to my surprise I am not getting any verification codes anymore. Rogers blocks them with no work around. I spoke to an agent and all I got is ya they're blocked and the block can't be removed. ...
Hello I have a work phone from Rogers and recently stopped receiving texts messages from a certain provider. Being a business phone could my company block out incoming texts from providers, I am still able to send texts but dont receive them ***A...
Hello everyone, just curious if there are any power users here with a large data bucket in their wireless plan. Curious to find out if I use too much data. *** Edited Labels ***
How can I permanently block a phone number on all three phones on my account ***Edited Labels***