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Forum Posts

Refer a friend recapchat issue

Hi. I m running in to rogers refer a friend recapchat issue. It will not populate a referral link. The issue has been there for almost a month.       ***Added Labels***

Ken38 by I've been around
  • 567 Views
  • 1 replies
  • 0 likes

4 texts from Rogers in an hour

I’ve had the same text message from Rogers sent to me 4 times (so far) in the last hour. I’d like them to stop. The virtual assistant is useless for this type of thing and I’m reluctant to spend my Saturday on hold waiting for a Rogers rep to talk to...

Keppoch by I've been here awhile
  • 938 Views
  • 4 replies
  • 0 likes

How long to port old number to Rogers?

Just switched from Bell to Rogers. Found the spot to keep my old number, and started process. Been 3 days now and still not complete.Also, we have a 2nd phone, got SIM card 2 days later. Want to port that number as well, but option is not visible. Wi...

NormB by I've been around
  • 2710 Views
  • 1 replies
  • 0 likes

Unable to get Support via Phones or Live Chat

Trying to contact  billing support or make an account change as my contract is up, but phone support is down.  It says there is a longer wait then normal, then says we are having technical difficulty and then disconnects.    Chat support seems to be ...

bahha by I'm here a lot
  • 1332 Views
  • 2 replies
  • 1 likes

SIM Card Not Working

I  just paid a new monthly plan on Phonebox but my sim card wont call, no data, nothing. i need some assistance because i have some urgent calls to make and some very sensitive documents to download.       ***Edited Labels***

mdakar_jr by I've been around
  • 862 Views
  • 1 replies
  • 0 likes

No internet for 12 months

I have called few times for my mother-in-law phone number. The technical support acknowledge that it was a Rogers network internal issue and user has nothing to do with. Now, I am asking for credit back and they refuse to offer me that. I am very fru...

saffouri1 by I've been around
  • 852 Views
  • 1 replies
  • 0 likes

Resolved! Business blocking certain providers

Hello I have a work phone from Rogers and recently stopped receiving texts messages from a certain provider. Being a business phone could my company block out incoming texts from providers, I am still able to send texts but dont receive them     ***A...

Bob012 by I've been around
  • 903 Views
  • 1 replies
  • 0 likes

Resolved! Internet suspension warning, but unable to find malware

I've been contacted a few times in the last month by Rogers (after cutting off my internet, so I guess it's legit) that I have Malware on my network.  We took all of our computers to the shop and the technician said he found a thing and removed it, a...

TK2000 by I've been here awhile
  • 10124 Views
  • 19 replies
  • 0 likes

Resolved! Rogers Unison and Call Forwarding

Well looks like I'm in a catch 22 with Unison. Unison makes it very difficult if not impossible to easily call forward from my cell phone. You have to use the web site to enable/disable call forwarding. No MMI codes allowed from the keypad. To overco...

kgehring by I'm here a lot
  • 2562 Views
  • 3 replies
  • 0 likes
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