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Forum Posts

Black Friday in-store pickup status in progress

Order 2 sim cards and a flip phone to have pickup at the store. That was Nov 28 and it's Dec 21. Rogers already ran my card for the flip phone. Should I just go down to the store? Is it because the online offer was 70$ service fee is waived so the st...

MurtleX by I've been around
  • 138 Views
  • 1 replies
  • 0 likes

Was I ripped off by online chat on Rogers website?

I’m a Fido Customer who saw an email for a plan for $70 for 150GB, I asked the online assistant about this and chatted with someone who said he could get me that.However, my bill shows it’s $110 for the plan and I’m not happy about this, will the amo...

Rockerduck by I've been here awhile
  • 195 Views
  • 1 replies
  • 0 likes

Is there a way to view call/text/data history in my account?

Hi there,    I just come to postpaid from prepaid, I know the call/text history had been disabled for PayAsYouGo user, how about call/text/data history for postpaid user? I didn't find then button / entrance on Rogers.com website > MyAccount to view ...

HowardL by I plan to stick around
  • 722 Views
  • 6 replies
  • 0 likes

Can't exchange channels

What's going on with the ability to exchange channels in Ignite TV? If I follow the process that's all over the Rogers site it keeps re-directing to rogers.com. Can someone else try and confirm please?     ***Added Labels***

Phone upgrade

Wanting to upgrade my iPhone, but I am unable to get anywhere when I try to contact Roger’s and when I try to do this online the only option is return and save as financing and I’m not doing a return and save finance I want to finance for 2 years and...

amclmkl by I've been around
  • 201 Views
  • 1 replies
  • 0 likes

Trying to make a payment online, but the website is slow

I've been trying to make a payment by credit card through the website tonight, but I'm having problems getting most pages to fully load, and when I try to make the payment after entering credit card details, it continues thinking. I waited for 5 minu...

jarcher77 by I've been around
  • 271 Views
  • 1 replies
  • 0 likes
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