I've encountered what seems like an anomaly, or possibly a norm with Rogers. Rather than the network section, I find it more fitting to discuss this in Account Support. Mods, please relocate if you all deem it appropriate. While my Android phone is...
Traveling to the states tomorrow for 6 days. What’s the best deal to allow me to use the phone as I do in Canada? ***Added Labels***
I wanted to understand about wifi calling and other roaming charges. I am currently travelling to a different country. I wanted to know following things:1. If my roaming data is turned off and I dont keep the phone on airplane mode in order to receiv...
I have a Rogers plan and iPhone. I'll be in Europe for ~18 days and plan on buying in advance an esim for Europe (probably one with data as well as a European number so I can call while in Europe). 1) I'd still like to be able to check texts etc whil...
First off, please ignore my username/alias as I was trying to type something else and it autocorrected to "cancer" and I was typing fast and it autocorrected right when I clicked save. My apologies. I can't figure out how to change it now.Anyways, I...
I have Rogers US plan. I called Rogers to disable / blocking international roaming. Rogers REP said I still able to use my US plan as US isn't international roaming. Cruise ships will turn on their own cellular network while at sea. Is cruise ship ...
I am utterly disappointed and appalled by the abysmal service provided by Rogers. Where do I even begin? Let's start with the fact that I signed up for their supposedly convenient Canada-USA-Mexico plan, only to come home from Mexico to a jaw-droppin...
We are planning a trip in September to Scandinavia, and although I have 5 roam like home days, our trip is 10 days long. My plan is to purchase a local sim that is accepted in (Norway, Finland, and Denmark) Can anyone confirm that incoming texts to m...
I have been writing to bring the unfair charges made to my account. Rogers made calls for roam like home and msgs when i was travelling abroad. I have not signed up for those services. I have removed rogers simcard and inserted other country’s sim ca...
I am outside Canada and remove my Rogers sim card and replaced it with local sim card, but i was still charge $15 per day. Rogers notified me thru email ***Edited Labels***
Do I have to call long distance back to Canada to call a friend when we are both in the Dominican Republic? *Added Labels*
I want to start by saying that I have been a customer of Rogers since 2008 (15 years). Rogers changed their policy regarding the service to being able to charge customer for up to 20 days. I was under the impression that I would only be charged for 1...
I use an eSim provider for data while travelling. But I need to be able to receive SMS sent to my Rogers phone number for two factor authentication into various Web services. Can someone please walk me through the settings to configure this on an And...
I came back from our winter vacation and I got a surprise bill from Rogers. I suspended my service for about two and a half months and restarted on Jan 23 at the end of the cycle.I used my iPhone via Whats app removed my SIM card just in case, and pu...
On an iOS I am travelling with an eSIM for data from Holafly. I’ve turned off my Rogers data off, can I keep my calling on, be on it as Roam Like Home and not answer calls but it goes to voicemail and it not charge me the daily Roam Like Home rate? I...
I am trying to contact rogers for so long but no one responded me I am out of country and Admitted in the hospital and They charged me a alot of money for just 2 days late payment and I am trying so long to contact them but unable to please help me ...
Hi,I’m so disheartened with the charges I received today. I did my research before heading out overseas for 5 weeks. The best option for me was to buy a hotspot from the country I was in, allowing multiple devices to have wifi at all times. I don’t u...
Just wondering if I get charge on my bill when I’m traveling but my data is off.I get calls but I don’t know if answering cause roaming fee. Also is just open the wifi to get signalThank you *Added Labels*
I am living in Sarnia, ON. I usually go to riverfront side. US is on the opposite of the river. Whenever I visit there I get roaming charges even when I don't go to US. I did call customer care and asked to disable that because it was not mine mistak...
Hi, I was charged for an international call I did not make. The number is from Florida and the bill says I called for 8 minutes. I even checked usa 411 and whitepages. I didn't call anybody from Florida, let allow for 8 minutes. I tried text chat + p...