Renew plan
2 hours to negotiate a new plan. What has thet kind of time. So fed up **Labels Added**
2 hours to negotiate a new plan. What has thet kind of time. So fed up **Labels Added**
Why do people hate Rogers? I get inundated with offers to improve my current wireless plan and have more data at a great price for the next 24 months. After checking the small print, such offers only apply to new customers, or existing customers only...
Does Rogers even care about loyal customers? The answer is straight forward from other posts and customers, "NO". Does upper level management involved with customer service even know what is happening? Answer is "NO". But why?? I am one of thousands...
I had received a call from Rogers win back team +1 (833) 292-4255 on March 16, 2024 and on a follow up call from them on March 19th I accepted the offer for a 2 year plan with new device, iPhone 15 & some 1 time credit. Rogers win back team performed...
I've got a phone call a week ago and on the phone we agreed on a deal. However, because I was driving, I asked them to call me later(we set a day and time). Of course I didn't get a call, I know they're the 3rd party I left a voicemail to them but di...
I have been a Rogers customer for all of my adult life (currently in my 50’s). As our TV boxes are being decommissioned at the end of April I contacted Rogers to discuss our options. After spending much time on hold and speaking with multiple repre...
I have a 24-month plan for internet service in Ontario with Rogers. The plan will expire in May, at which time it will cost $25 plus tax more. I live in a newish building where only Rogers or Bell are allowed. I've phoned Rogers twice and asked them ...
Well the typical game as the discount period is over, huge increase in price. Why are new customers offered internet at $50/month vs ~$100 for folks like me who have been with Rogers for >25 years. What is wrong with Rogers treating loyal customers ...
I received an email promo from rogers@e.rogers.com with an exclusive welcome offer of additional $5/month off on top of any current promotions for 24 months when I activated a Rogers infinite plan and limited time offer ends 05/02/2024. I called the ...
I have three mobile phones on my account and have had for many years, for each of my wife, daughter, and son. I am not looking for any sort of loyalty discount or non-advertised offer. I would like to simply choose the same mobile plan being offered ...
I have 4 mobile lines for the house hold in my account. Was a FIDO phone client for quite a few years. Recently, FIDO started increasing the prices, so I called with a request to find any possible credit/discount to maintain the bill within the prior...
I'm looking for help with my expiring internet. I think it's up on April 9 and I would like to re-up but I never get any offers emailed to me, I've filled out the consent from on Rogers site a few times but I never get emails. I see people posting on...
A door to door sales rep stopped by a couple of days ago. We did not order anything, but I would like to reconsider. Is there a way to have him or another sales rep contact us? ***Added Labels***
Hi there,I am wondering if I change my plan, if I get to keep my Financing Program Promotion monthly credit. I have read over my financing agreement which referred me to my wireless service agreement. Within the wireless service agreement, the only s...
I was told to phone in to get a new rate for my Rogers package in the first week of October .. I was told many times on the phone how I qualified for a deal that decreased my bill over all. Over and over again the sales rep told me that NONE...
What is Roger's first reward program? *Added Labels*
Good morning, I have tried the last couple days to get through to you guys. My home bill has gone from $192.63 to $258.76? I'm hoping this is a mistake. We have been a loyal customer for many years with my three home accounts and my business cells....
I called many times i was promised 200$ one time credit and monthly credit of 20$ on each line. But i got nothing. Called customer care many times but no help. I am really regretting in believing rogers representative.Rogers should only make promises...
Being a long term existing customer does not have any bearing to pricing. Why they have a loyalty or retention department is a complete waste of resources because a new customer is all what Rogers wants..... Being a customer of Rogers for over 20 y...
I am a current Rogers Internet customer.I convinced a friend to switch to Rogers and he got a better rate than I did. When I contacted Rogers to get the same rate, I was denied. How is this possible and what can be done? **Labels Added**