In February I had a lengthy go round with Rogers Chat about pricing on my home services with zero satisfaction. Now it's my turn with Wireless. You may have read that Rogers is "slashing prices" on Wireless after the Shaw merger. Sure. My wife and I ...
Just voicing my displeasure on finding out on my own of a monthly rate increase of 3.6%. No heads up by way of notification in any form....other than the monthly bill notice with what was obviously a higher price. Don't care why, yadda yadda....jus...
Have been a customer for over 15 years and have slowly cancelled service after service due to Rogers refusal to match competing offers and once cancelled they call back to offer a better deal than I had asked for, but then it is always too late. R...
Hi, I have a balance owing and since I'm not able to pay it, what are my options? I do have a promise to pay setup for Feb 9, I just did that to extend my service another week! Please help **Added Labels**
Last week, a Rogers sales representative pitched me a compelling promotion: 60GB for just $40 monthly, free from any extra fees. Today, post-SIM activation and switching, I find my plan outlined in an email - $50 monthly, no discounts, and an unexpec...
I have to write this as I'm completely taken back and appalled by the customer service, the lies/or misinformation I've received over the past year! I've been a Rogers customer since 2001 and in general, I've been happy with the services offered as w...
HiI recently acquired an ignite connection, for personal reasons I had to move from my apartment and I was advised that I can transfer the connection to someone in my home or cancel it and they can get a new one.They got a new connection within a wee...
Just got my bill. Price jumped from $55 to $62. I'm a fairly new customer. Switched to Rogers in June because they offered $55 a month for 24 months. Time to switch back at $50 month for same service. Time for the CRTC to do their job. **Labels Ad...
Hello,why my phone plan has changed?I never made any changes to anything, also why can't rogers inform there costumers about changes on the plans, this is really upsetting I am sick of them making changes and not informing. **Labels Added**
I've been with rogers 20 years, I recently finished 2 year plan phone plan and was looking forward to finally saving money but the hike of my bill is outrageous, where is everyone switching to? Who is a better provider? ***Added Labels***
I was in the rogers app and there was a plan that was of better price. When i switched to it, it removed my $20 dollar x 24 month employee device discount and potentially my 50% off too… im so upset and don’t know what to do. Can anyone help? ***...
I recently encountered a disheartening experience with Rogers while availing of their RPP (Rogers Preferred Program) discounts as a Walmart associate. This ordeal not only revealed a significant knowledge gap among their in-store solutions agents but...
Hi everyone,Here is my story:I was in the Mobile Shop on December 16th, 2023. They offered me to switch from my old provider to Rogers for $35 per month for the plan and finance iPhone 15 for $25 per month, which was a $23 discount from the retail pr...
I have been a loyal customer since the early '80"s, and today I get a 51% increase in my bill !!! It was bad enough last year when forced to switch to Ignite...due to techs no longer trained to diagnose Digital Cable issues...and Rogers removed all...
a few weeks back i upgraded to the ignite tv/inernet with the 2yr locked in price now i see when i log in that there is a newer offer that is lower then what i am paying now and was wondering would i be able to have that lower offer or will that mess...
I have been trying to connect to Rogers during my vacation and been on hold for 2-3 hours and online system says wait queue at 95 which never moves. Being unable to reach the customer service on time not because of my fault but the company not hiring...
Last year, we had the same conversation.Continue with Rogers because of their offer. This year again with no conversation or warning, you raised my payment up morethan double. Could you please tell me how i can cancel my Roger Account? Thank you **...
Rogers has the 5G Infinite Essential plan with 120 GB, which is advertised for $55 for new and existing Rogers internet, TV, home phone, or home monitoring customers who are activating a new mobile line or upgrading their device. I already have my ce...
https://rogers.com If I go to the above website, the only services offered are MOBILE and 5G internet (prominently, at top of page). Why doesn't the main web site list the cable internet and ignite TV services? Even if I google "Rogers Cable Internet...
I am looking for confirmation after live chat was unsuccessful in achieving the answer with 2 people. Rogers Ignite Total TV plan... The wording does not mention "rental" for 2 additional boxes. I just want to know, does it includes 3 boxes w/remote...
