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ROGERS NOT HONOURING PROMISED PLAN

Hi There,   I'm looking for help.  I have now spoken to at least 5 different CSRs and 2 managers.  Until today Rogers promised me a loyalty deal of a LTE data only plan - 250gb/$70 month, as long as i purchased the modem.  So i went out and purchased...

pianoforte by I've been around
  • 1665 Views
  • 3 replies
  • 0 likes

Plans for Military Service Members

Why does Rogers not have good plans for Military Service Members? My son is a member of the Royal Canadian Navy and is currently deployed in the South China seas. In order for him to keep connected we are subject to roaming charges, which can get exp...

Financing vs Subsidy - am I now worse off on my cell plan?

I have 3 months left on my Edge Premium Tab plan until the contract ends.   It subsidized $20/month.   I want to buy a new phone at that time.   Under the Edge Premium Tab plan, I would have paid say $100/month plus a portion of the new phone.  The s...

jelau by I plan to stick around
  • 1089 Views
  • 1 replies
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Does Rogers match competitor's plan prices?

I was looking at Shaw Mobile's plans today, and they're so much cheaper than Rogers. $45/month for 25GB of data, with 2GB for their Nationwide network (ie. roaming within Canada). Rogers' closest plan is only 20GB of data for $85/month which includes...

brilang by I've been here awhile
  • 2206 Views
  • 1 replies
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wireless plans for healthcare workers in ON?

I don't qualify for EPP with my employer, but many years ago there was a plan specific for healthcare workers in Ontario.  Does that still exist and how can I go about getting myself back onto that plan?      **Labels Added**

allant by I've been here awhile
  • 1829 Views
  • 1 replies
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Resolved! Can't change Internet Plan through MyRogers, as I can't see it.

I've been over charged by about $70 this month, I'm assuming the plan that I have ended. I need to change the plan as the same one I have is now listed with the old price (Ignite -500) for $104.99. Every time I fo to the account as instructed I can't...

dh22 by I've been around
  • 1324 Views
  • 1 replies
  • 0 likes

Resolved! Upgrade with Upfront Edge but keep current plan?

Is it possible to upgrade a phone, but keep your current plan? My partner and I are both on a Talk & Text w/2GB (No Tab) plan. Unlimited Canada-wide voice and text, call display, VM, 2500 call forwarding minutes, conference call and call waiting (we ...

Bokehman by I'm here a lot
  • 2042 Views
  • 1 replies
  • 1 likes

Resolved! Rogers EPP

Hi All,Do any of you happen to know the phone # for Rogers Corporate directly, you know the people that handle EPP plans?   Our company gets 30% percent off through Rogers, they basically send us a code and we enter it and get the discount. I wanted ...

GeorgeGT by I'm here a lot
  • 4868 Views
  • 1 replies
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Resolved! Cyber Monday Offer: Order and Promo Status

Hey,   So I upgraded my device to the new galaxy S10 and I completed the upgrade on this cyber Monday. I got the infinite plan tab 20 which was originally $95, but cost me &85 monthly due to the cyber monday deal and in addition I received $200 in cr...

siddiqui12 by I've been around
  • 1047 Views
  • 1 replies
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Resolved! Upgrading phone with corporative discount

Hi:   I want to upgrade my phone online. I currently  have a monthly plan of $67 less a corporative discount of 30% and with the new phone I will pay $85 monthly. I am being offered a one time $200 credit.   My question is if all the upgrade offer in...

bhbvvhvj by I've been around
  • 1946 Views
  • 1 replies
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Resolved! My Tab A

I just got my Tab A with a sim chip but the problem is that the number for the Tab A does Not work. The number doesn't work no calls can come in or make calls out       ***Edited Labels***

Teresa4Aime by I've been here awhile
  • 1693 Views
  • 1 replies
  • 0 likes

Resolved! Upcoming Move and Sales/Followup calls

I received a call today that came up on my phone as Savi-Rogers. She knew about my upcoming move and the address I was moving to and offered me a good deal on an internet package through Rogers. Is this legitimate?  

alatrael by I've been around
  • 1187 Views
  • 1 replies
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Resolved! Confusing Cellular Plan Choices

I have the "share everything" Legacy Premium plan with 2GB of data, 2 iPhones and 2 iPads. Pretty Simple!  One phone is at $90/mo and the other is $65/mo.   ie. Talk - Unlimited Canada-wide Calling;  Text - Unlimited CanadaWide Sent & Received Text, ...

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User14 by I'm a trusted contributor
  • 9380 Views
  • 9 replies
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Resolved! Additional Lines Discounts on Infinite Plan

Why can't I get this, phoned in billing support for 1 hr and she had codes apply but said my lines are to new.. I just switched to infinite plan last month and u say I can't get this. Like     ***Added Labels***

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cafekief by I'm an enthusiast
  • 1452 Views
  • 1 replies
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Resolved! Receiving message "Joined not yet sharing" on Infinite Plan

I just switched the family to a shared infinite 10 plan.  data access works on all 4 phones, but one of the phones shows up as 'joined not yet sharing' when I try to set up the data usage alerts or set to SD, the usage bar doesn't show, either does t...

xx20 by I've been around
  • 970 Views
  • 1 replies
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Resolved! Infinite plan data sharing

I now have two numbers under my name and I am subscribing separate plans for these two numbers. If I change my plan of one number to infinite plan, can my other number share the unlimited data?       ***Edited Labels***

AM0611 by I've been around
  • 2276 Views
  • 1 replies
  • 0 likes
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