I have been trying to get a hold of rogers for 2 days now, who would of thought you would be on hold on their internet chat line for a long period of time, never did get anyone. All I want to know is when my present term with rogers expires or does i...
I'll try to keep this short.I called in to cancel my home services as I've found better prices elsewhere. When the rep proceeded to look for something better for me, he gave me a quote for Ignite 150u with Flex 10 for $125. But I found another deal o...
I had requested an RPP code on March 9th and after looking over pricing online, the following morning I go back to look again and my code is no longer valid and I'm told it's because it's linked to another account. The email says it's non-transferabl...
I've been looking to see if I can make my bill lower and changing my plan. (My phone has been 'paid off') but when I go to plans...the lowest is $85,- with 25gb + 15 bonus gb! I don't use that much. I know Canada has one of the most expensive data ch...
Hello, can a moderator please contact me to add my brother in law to my account to enable him to make changes and accept promotions for my account. He was definitely added to my account but somehow has disappeared from your records. I waited over an...
If I pay off my remaining device balance or tab, am I able to lower my phone plan price after? **Labels Added**
My bundle offer expired and when I called an agent I was given an amount. However when my bill arrived it was $20 in excess. Called Rogers back and another agent told me that it was not in the notes. How do I get access to the recording of my convers...
my wife got a great deal on a Samsung A20Fe yesterday on her account, what amounts to $15/month for 24 months...I am due for an upgrade and I thought I would get the same phone on my account...HOWEVER....the pricing is not the same...for me they want...
This is a warning for the incoming wall of text. This has been a long and frustrating saga. On November 23rd 2021, I decided to transfer over from Telus' EPP to Rogers PP. I switched over for the new customer deal with BYOD plans. I am a member...
I was paying #138 regulary, all of a sudden I was charged $206.78 in January, please expalin why? ***Added Labels***
I contacted Rogers today via live chat to change my plan etc. I asked the Rogers person why my bill hadn't changed in over 2 years as I was told my phone would be paid off then. They would not give any number, just said there are separate charges on ...
Hi! I'm new here and generally would like to say I'm happy with my Rogers wireless service. I am, however, questioning the Canada+US plan's restriction about reimplementing the service if it has been removed. I am traveling to & staying in the USA fo...
Hi! My plan with device will finish in a few months, I'd to know if there's any benefit renewing my plan (with another device) at the end of my contract? **Labels Added**
Is it normal to be loyal to company over 35years tenure and pay $300/MTH AND FOR THEM TO TELL YOU YOUR not a valued customer and tell you that you will not be getting any sort of loyalty discount to upgrade your service from legacy to ignite but if y...
Hello, I am planning to change my Infinite +10 Edge 20 plan to a different infinite plan since the contract period (2 years) have passed. I am wondering if this would make any effect on the additional line (also infinite) that have $30 discounts ($...
My mother was offered a promo via text from rogers and it even showed it on her MyRogers account. The new promo showed the price with a "Wireless Plan -$10/mo" in the price breakdown to make the new plan the same as the existing plan. She has a scree...
Makes no sense to me to constantly ask a customer to upgrade online to receive no activation fees when not all the plans are online seems to me rogers doesn't want people purchasing cheaper plans when that's all they need can we fix website to show a...
I am totally shocked at how fantastic customer support was with me. They spent 1/2 hour with me getting my services back to normal and even offered me great deals on improving my package. I had spoke with Eric and he was truely amazing at what he had...
Hello everyone, just curious if there are any power users here with a large data bucket in their wireless plan. Curious to find out if I use too much data. *** Edited Labels ***
I was very annoyed because at these circumstances every body is trying to help bu rogers want to increase there fees for my Internet.Even banks in corona issue is helping ***Added Labels***