I started Services with Rogers in the last week of December, when I ordered a phone and a plan. First, I did not receive the phone it got misplaced in delivery, and then have to call them again for the sim that I got in February after calling like 10...
I'm trying really hard to justify remaining a Rogers customer, but it's hard when I'm currently paying $86/month for a 30GB plan and there are multiple mid-tier providers offering less than $40/month for a 50GB plan. (We have two lines shared on the ...
I have an infinity plan with Canada wide calling. Can I. All from Canada to an 800 number of a US company free of charge? ***Edited Labels***
I have to write this as I'm completely taken back and appalled by the customer service, the lies/or misinformation I've received over the past year! I've been a Rogers customer since 2001 and in general, I've been happy with the services offered as w...
Why is Rogers not bound by my two-agreement?After one year my price jumped exactly 10% from $90.40 to $99.44 for two iPhones mobile service. ***ADDED LABELS***
Hello,why my phone plan has changed?I never made any changes to anything, also why can't rogers inform there costumers about changes on the plans, this is really upsetting I am sick of them making changes and not informing. **Labels Added**
I was in the rogers app and there was a plan that was of better price. When i switched to it, it removed my $20 dollar x 24 month employee device discount and potentially my 50% off too… im so upset and don’t know what to do. Can anyone help? ***...
a few weeks back i upgraded to the ignite tv/inernet with the 2yr locked in price now i see when i log in that there is a newer offer that is lower then what i am paying now and was wondering would i be able to have that lower offer or will that mess...
I'm currently being charged for these 2 items, Premier is $32.48 and Premier Specialty Pack is $68.00. I can't seem to find a channel line-up for the Specialty Pack, but when I look on the Premier list, it seems that's exactly all the channels I hav...
Rogers has the 5G Infinite Essential plan with 120 GB, which is advertised for $55 for new and existing Rogers internet, TV, home phone, or home monitoring customers who are activating a new mobile line or upgrading their device. I already have my ce...
I was offer free 20g data as a holiday bonus. For 24 month. Called in on other topic about changing plan if discount from previous plan follow (it’s did said plus applicable discount and taxes). So I was under the assumption my discount might follow ...
You call me and offer a plan cheaper then the provider I’m with so I decided to take the offer and leave my other provider. when I get my bill I am charged more than triple what I was told. Spending all day on the phone I was told they did make a mis...
My S/O have a data plan that far exceeds our needs since our living/work situations have changed. Is there any way I can go about cutting my data down so I’m not paying a huge bill when I simply don’t need/use all of it?Thank youPaul ***Edited ...
Hello,I was advised to reach out to a red wireless with the phone number 1 888 819 1007 to upgrade my existing phone and plan with a VIP discount through my employer. The representative asked for my drivers Licence number and visa information. Just t...
Hello,I just opoened a Rogers account 2 days ago.I still had my former phone and barely used this line.Since then, I emitted 3 calls (2 by WhatsApp and one local) and checked my emails.I purchased the 15G infinity program and, to my surprise, I have ...
Hi; Love Rogers, but my circumstances have changed and need to cut costs where possible. Telus Mobility has a great BYOD offer available per below. Hoping Rogers has some flexibility to match or improve what Telus is offering. In addition, Telus has ...
Hello Rogers Community, I hope you're all doing well. I'm reaching out for advice on finding the best deals for Fido and Rogers for my phone, using my current phone number. Here's a bit of background: I was initially with Fido and later switched ...
I have been back and forth with Roger’s, I have a plan that is extremely expensive all though they do offer cheaper plans you are not allowed to downgrade!?! I have been with Roger’s for 20+ years and get told that while I am valued it’s only for new...
Got a call from a win back team and they gave me a good offer, “almost too good to be true”.The sent over the wrong color and memory of the iphone, called multiple times and the agents left multiple messages for the winback team. No luck. Eventually ...
My plan details give me wrong info. Monthly data amount is supposed to be 75 GB, but it shows 75 MB. ***Edited Labels***