I need help with rogers please. I’m a very reasonable person and have been with rogers for well over 25 years. I have my wireless, TV and Internet with them. I’ve spent over six hours between the phone and chat with Rogers in the last two weeks tryin...
Presently have internet, phone and tv. Half decent package that is going increase significantly later this month. How do I go about finding a reduced package -smaller tv package, phone and internet. There doesn't seem to be anything available to curr...
Hello I thought I had signed up for an upgrade to our plan that was offered and now has dissappeared. It was suggested to come here via a Reddit conversation . I have a screen cap of part of the final offer but that is all. ***Edited Labels***
I have been offered for my 2 mobility lines Phone (Iphone 15 Pro max) + plan @ 60$ + taxes for 24 month phone finance. For which i have had received the devices, however these were wrong device ( ordered 256 GB Iphone 15 Pro max - but got delivered ...
I'm a new customer. Wanted a phone plan with an Apple iphone. My phone is ancient so happy to receive an offer with iPhone 11. Phone never arrived after more than a week. I phoned Customer Service 1-888 764-3771. Was told my account was cancell...
What is it you have to do to get a phone from Rogers ??I left Rogers because they offered me a phone deal with a new plan.... but I never got the phone and they only gave me a run-around. The order was canceled from someone at Rogers.... without lett...
Good morning, I am a senior and a long term cutomer for Rogers. In May I was paying about $51 and now it has gone up to about $70. When I have talked to your CS (4 times) I get the run around and have answers. When I ask for the Loyalty Office they t...
I have Rogers internet and 1 pay as you go line converted to monthly talk and text. I was looking for some good offer from Rogers to move my other 2 wireless cell phone lines to Rogers but chat didn't yielded any results. If there are any, how do I e...
Subject:Dear Rogers Customer Support,I hope this msg finds you well. I am writing to address a billing issue related to my recent purchase of a Samsung S23 phone and a Rogers SIM card under a contract.When I initially signed up for the plan with one ...
Hi; Love Rogers, but my circumstances have changed and need to cut costs where possible. Telus Mobility has a great BYOD offer available per below. Hoping Rogers has some flexibility to match or improve what Telus is offering. In addition, Telus has ...
My bundle is coming up for renewal and I do not like the new price they want to impose upon me. In addition if I want to change to a different bundle it appears that I have to phone them and go through the dog and pony routine. I am going to seek out...
Is there a big different what would you say the price with ignite tv and internet be just wondering if I got a good deal or not for the ignite 20 plus 150 vs the ignite 20 plus with the 500 thanks *Added Labels*
Hello Rogers Community, I hope you're all doing well. I'm reaching out for advice on finding the best deals for Fido and Rogers for my phone, using my current phone number. Here's a bit of background: I was initially with Fido and later switched ...
I’m a Shaw/Rogers home internet customer and a longtime Rogers wireless customer since 1995. I’m due for a device upgrade and want the Infinite Premium plan because I travel to Mexico often. Rogers has been unrelenting in offering me any sort of a re...
I was called by the winback team two months ago with a great offer for an iPhone 14 Pro with a device credit on a two year agreement . The following week, I get an email saying that the phone is back ordered and I would need to call Rogers to change ...
I preordered a Pixel 8 Pro and it arrived today. When I placed the order by phone I asked how I would receive the Pixel Watch 2 as part of the preorder. The service rep put me on hold to check and said I would receive a QR code with the phone which I...
A wrong internet promotional offer was provided by a Rogers representative, but the Rogers management still not be able to resolve this issue. I am waiting for it, and will come back with updates soon. *Added Labels*
I’ve been a customer for over 25 years and have recently been very disappointed with the service given by the reps. My bundles service was upgraded and have lost reception around the house, the response I got was to go buy an extender.Called to get p...
A Rogers field sales agent came to my home and offered me 1.5G internet for $46.99/month with $50 credit. I was on a Bell internet service and paid $50/month. Thus, I signed the contract and changed to Rogers. However, my first bill showed $69.99. I...
Trying to type this up in a calm fashion as I don't want to appear overly angry or disappointed with Rogers, as I usually am. Outside of the many issues I've had over the years, recent interactions with Rogers has not been uniform. Just spent last fe...