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Forum Posts

Resolved! Service Area Expansion

So, in my hunt for a new house in the Stouffville area (north of Markham) one of my wants is, of course, Rogers service. Now, a good chunk of the area I'm looking in is indeed serviced. But I note that one enclave I was looking at isn't. However, exi...

Sunfox by I plan to stick around
  • 12775 Views
  • 47 replies
  • 1 likes

Resolved! Ignite TV Promo - Amazon Gift Card

HiI changed my plan to and ignite internet and tv bundle back in February and was supposed to receive a $100 amazon gift card as part of the promotion. I have never received this despite having contacted customer service twice and being promised a fo...

Mait1 by I've been here awhile
  • 15473 Views
  • 114 replies
  • 0 likes

Resolved! What are the Best Options to Upgrade Modem & Obtain an HD PVR?

Hi, I've been on the Rogers gigabit cable internet with TV package/promotion for a while now and I'm still running the original CODA-4582 modem from about 4 years ago and have never received the "rental" Nextbox HDPVR 3.0 that is supposed to be a par...

hi-tek by I've been here awhile
  • 1254 Views
  • 2 replies
  • 0 likes

Digital Internet/TV and moving

Hello,   I have digital internet/cable in my house. It works just fine. I'm moving and the call center person said Rogers can't move digital services because it requires a tech to come in the house (and they won't because of COVID). The call center p...

batch82 by I've been here awhile
  • 1634 Views
  • 3 replies
  • 1 likes

Resolved! Are pods not free rentals anymore?

I received an email a couple of days ago from Rogers outlining account changes (the typical automated message with attached PDF files) showing that 3 Ignite pods were added to my account.  I had no interactions with Rogers to discuss or install these...

davej13 by I plan to stick around
  • 1355 Views
  • 2 replies
  • 1 likes
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