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Ignite Bundles Research

Ignite webpages vanish from website   It’s darn hard to do research on Ignite bundles when the web pages keep disappearing. A Google search will show Ignite web links but every one of them opens as either mobile ads or mobile links. Poor website mana...

Copy of Live Chat Support Transcript

Hello,   Im having trouble finding a copy of an interaction I had with a customer support agent. It should be in my emails right? I dont know why but I cannot find it for the life of me!   **Labels Added**

OhHenrie by I've been here awhile
  • 7330 Views
  • 12 replies
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Resolved! How long for Digital VIP

I'm look at switching over to Ignite, but does anyone know how much longer Digital VIP will be going for until I am forced to change?      ***Edited Labels***

geddo by I plan to stick around
  • 2221 Views
  • 3 replies
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Ignite tv and cable in general

Just curious what the average prices everyone pays for ignite tv and internet . Wondering if I’m getting a good deal or not       ***Added Labels***

Laurajane09 by I plan to stick around
  • 484 Views
  • 1 replies
  • 0 likes

Ignite TV Bundle - NBC Not Included

Just realized I cant watch the Kentucky Derby for the first time ever. My package doesnt include regular NBC. And I have a flex tv package, 155.00 /month. Why, Why, Why?   *Added Labels*  

Ignite TV Billing Inquiry

On my March bill I was over charged for my ignite. After six calls and many HOURS of my time. the round is on this months bill. I haven been billed for a bundle change (114.30) I never change anything. I have been on the phone again today      **Labe...

dan53 by I've been here awhile
  • 609 Views
  • 3 replies
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Resolved! Equipment Return Waybill

Without going into details, my time as a Rogers customer has ended.I received an email with a waybill, and that email specifically mentioned 3 of my ignite TV boxes. In addition to these, I have one more TV box and the Ignite modem.Will I be getting ...

Resolved! Ignite Migration & FTTH

Hello all, I'm currently a legacy cable tv, internet, homephone customer and my plan is up for renewal. Rogers finally (after 3 years) convinced me that their Ignite service is the way to go going forward. I keyed my address in their service search b...

gb1234 by I plan to stick around
  • 1470 Views
  • 7 replies
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Resolved! Shipment Return Delayed by Canada Post

We had returned three broken Setup boxes back via Canada Post on March 24, but there isn’t any update since then. We had been tracking online almost every day, even went to the post office or referred to their online service. But Rogers keeps ask us ...

PL12 by I've been here awhile
  • 1021 Views
  • 2 replies
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Get ready for a rate increase

Here we go again rogers doing Another rate increase to suck more money from and keeping the same service-,UPCOMING CHANGE TO YOUR IGNITE BUNDLE On the date of your first bill after February 12, 2023, the monthly service fee for your IgniteTM Bundle a...

demondog12 by I've been around
  • 4745 Views
  • 11 replies
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Ignite Services Disconnected Unexpectedly

All my services with Rogers were cancelled while I was away on vacations for two months. I had asked for suspension of my services from January 22 to April 1st. I came back on April 3rd and found no internet, no connection to my landline phone. No wi...

Resolved! Subscribe to CraveTV with Starz

Rogers advertises Crave TV with Starz for $23.95.  However, in my account there is no button to select this option; I only have an option to subscribe to Movies Pack (with Crave) for $28.95 or Crave on demand for $19.95.  Is the first option no longe...

jjjjy7 by I'm a reliable contributor
  • 1060 Views
  • 1 replies
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Charged for a returned item

Canada Post acknowledges return. No one verified it in warehouse. I was charged. This has been going on for 2 months now. I've been dealing with several different agents on support line.  Today  I've been over 3 hours on hold waiting for assistance. ...

Cannot Cancel Ignite TV Subscription

Today I called Rogers to cancel my internet, after 7 minutes waiting i get customer service rep. and I asked him to cancel my service, his reply was he is not able to do it because I got ignite internet and his system doesn't have the tools in his sy...

blacklites by I've been around
  • 7312 Views
  • 13 replies
  • 2 likes

Resolved! Get Crave with Super Ecran without having to pay double

Greetings, I am trying to find information on, or encourage Rogers to offer such a bundle, where one can get Crave/HBO and Super ecran for a bundle discount. Currently it seems if I want both, which primarily air the same content, but either in Engli...

james039 by I plan to stick around
  • 571 Views
  • 1 replies
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Upgrading to Ignite Changes Charge Dates?

Has anyone noticed that when you upgrade to Ignite from Digital, the charge date gets moved up?Mine got moved up by about 2 weeks. So now I will have 2 Rogers charges within a month.I contacted Rogers on Chat and their agent informed me the billing s...

ChanPatr by I plan to stick around
  • 655 Views
  • 1 replies
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Questions About Ignite TV Packages

Does anyone have the basic cable how much do you pay and do you steaming service to. Line stacktv tv netflicks or crave if so do you line them.Trynbg to figure out if I should kept my cable I like slice w global CTV mtv showcase and sports trying to ...

Laurajane09 by I plan to stick around
  • 678 Views
  • 1 replies
  • 0 likes
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