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Cancelling service and bill deductions

I have been trying to call everyone from Roger’s possible to cancel my account cause I have moved to a different city,I got across the call with multiple people and while transferring the call was cut and while speaking to someone my calls were cut ,...

Rogers account canceled unexpectedly

I had recently called to ASK about moving procedures (not to schedule a move) and the representative I spoke to told me to call back closer to the move date. A few weeks a later, I receive my bill and it has an extra $80, so I called to ask why it wa...

lcousins by I've been around
  • 3531 Views
  • 4 replies
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Account Still Not Restored

I had an issue back in May 2020 where suddenly my phone stopped working and I was unable to call or text anyone. Finally figure out through Rogers online customer service that my account was deactivated (without my permission) and my phone number was...

Resolved! How Can I Cancel Home Phone Service?

How do I cancel a home phone to which I have never used, but yet my account is being charged almost $15 every month.It's worst enough to see a monthly billing of over $300, my car payment and insurance doesn't even come close to that amount.     **La...

Aileenc by I've been here awhile
  • 4498 Views
  • 3 replies
  • 0 likes

Consequence of moving Primary line

I want to move my primary line to Telus.  I currently have 12 GB of shared data with a family member whose number has been an addition to my account.  What will happen if I move the primary line over to Telus to the added line? Will the account be sw...

WADE3 by I've been around
  • 2550 Views
  • 1 replies
  • 0 likes
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