Price Plan Offer
I was offered $50 plan and now I’m told it’s $55 ***Added Labels***
I was offered $50 plan and now I’m told it’s $55 ***Added Labels***
I've recently tried to temporarily suspend my TV and home phone for 3 months, while keeping my internet active. As you can appreciate in these days of "smart" technology things such as furnace monitoring and security depend on the internet connection...
Rogers is saying I owe them money,all my payments are up to date,its all recorded through my bank,my bank is now involved with Rogers to correct the problem,cant get to speak with anyone in there credit dept unless you want to stay on hold for 2hrs,r...
Today I received my bill. It went from 163 to 244 and won't lower it back down to the original. Am I going to need to go to Bell? **Labels Added**
For almost 3’months I have been trying to cancel an account. In December i was told it was canceled. It wasn’t. January same thing. February another bill.In the last month I been told that there was an issue with CPU and they had to reboot so i would...
The recent change in Rogers payment due date will have a negative impact on those on monthly programs/payments like ODSP for example, those that are desparately struggling in these times! For example, this month's payment due date is May 30th. This m...
I have made a fraud claim and cancelled everything on my account and still got a bill of 62$. Neither retention department nor nobody did nothing for me. I have a bill due on December 23rd and for the service which I never received. For some reason t...
have been a loyal customer for over 25 years with both home service and cell phone. Roger's want to increase the price of my service which twice as much as the exact same service Telus is offering. What is with these greedy companies like Roger's? Te...
I've been having a really difficult time with Rogers and their Customer Service. I closed my account in early November, and was sent a final bill. On that bill I was charged for services beyond the date my service ended, as well as an unreturned eq...
Please, guys be careful, check all bills from Rogers I received a bill that was only two dollars more than usual and everyone would have missed it 2 dollars is nothing. But for some reason I checked where this Extra payment came from and saw that it ...
Second month in a row with an incorrect bill despite having spoken to the office of the president. Now I am being stonewalled by the front line to get to a manager. My last day with Rogers? Likely at this point. *** Edited Labels ***
I need help with rogers please. I’m a very reasonable person and have been with rogers for well over 25 years. I have my wireless, TV and Internet with them. I’ve spent over six hours between the phone and chat with Rogers in the last two weeks tryin...
Hi,I was wondering if anyone can help with this. I have a legacy EPP plan with no data. I was in Europe for three weeks in November, and for one day that I was there, I was charged Zone 2 internet - $15. But the thing is, if I have no data to begin w...
I have been attempting to resolve a billing error since August. I am now waiting for someone to pick up my fifth call on this issue with each call involving a wait time of hours. I was told in my last call a week ago that the issue had finally been...
I wanted to cancel my home internet because I am moving to the USA, so I called Rogers customer service on 01.12.2023 and told them that I wanted to cancel my internet plan with Rogers. The customer representative told me that there would be a cancel...
You guys have put on a $4 junk fee on my most recent bill. I don't appreciate it. I'm switching to Fido ***Edited Labels***
I have been charged 3 roams when I never turned airplane mode off. How is that possible and has happen last 2 trips home. Was told I have to pay it because I got kicked off wifi at times. Please explain why I would stay with you **Labels Added** ...
I’m not sure who should I reach out to get a resolve problem.I moved to a new house, and need to move my wifi too. Therefore I made a phone call to requested. The woman requested me to ordered an agent to come for help. Do I need to? She said I need ...
Hello,I just opoened a Rogers account 2 days ago.I still had my former phone and barely used this line.Since then, I emitted 3 calls (2 by WhatsApp and one local) and checked my emails.I purchased the 15G infinity program and, to my surprise, I have ...
I've been trying to get in contact with someone for 5 weeks now, calling twice a week. Each time, being on hold for over one hour and the last call, 2 hours. ( A Rogers representative called though while I was on hold to sell me something, I asked th...