I phoned Rogers to ask how I can return my Rogers equipment of Ignite wifi modem and tv box and he told me to ship it with the email instructions he then gave me which has free shipping and he then told me to wait until June30 to receive in my mailbo...
I’m new to Rogers. I called and ordered 2 phones , pay a monthly fee for them and the plans together, I logged into my Rogers account and there was a negative 50$ charge in my account. Now I just ordered these phones 2 days ago, still haven’t receive...
recently bought a new house about 5 block away.. same province and city....cost $30 ??? **Labels Added**
I had recently called to ASK about moving procedures (not to schedule a move) and the representative I spoke to told me to call back closer to the move date. A few weeks a later, I receive my bill and it has an extra $80, so I called to ask why it wa...
I closed my old account with family plan and opened a new account with Rogers. There is some credit on my old account. A rep said they will send me a cheque. It's been at least a month and I haven't received the cheque. How long does it take typicall...
My account was cancelled because I cannot pay my 10-month bill after I left Canada. However, after I paid my bill ($1000) recently, my account still presents a "cancelled" status. Is it possible to restore my account and activate my phone number, an...
When there is a "balance owing" on the account, Rogers puts up a little "payment date" banner, but it obscures the amount owing!!! Changing the sizing "percentage" within the browser does not help as both the page and the green banner resize togeth...
My Rogers cellular phone plan account profile has always stated I have reached over to the maximum credit limit of $300 every month, I always paid my bill on time, I have no direct deposit set up. I did phone and online chatted with Rogers but t...
I had shipped/returned a faulty Xs Iphone after receiving my new one back in October/20. I am pretty confident I followed the tracking # and found the phone to arrive back at the Rogers depot so I figure why worry right? Well I get my bill for Dec...
Hi, I am trying to fix a incorrect payment report on my credit files for rogers communications. It is marked on my credit files as not paid/unknown for the month of July 2017, all months before and after that month are all correct, its just that one ...
I keep getting e-mails from Rogers asking me to return a piece of equipment, a "TV set top box", with a serial number listed. The notice threatens to charge any unreturned equipment fees that may apply. Prior to switching to Ignite I was with Source ...
I'm new to Rogers and I took over an old account from the previous tenant. A balance came in in early march which I paid but I cannot see February listed in the bills you can download as a PDF. Every other month before that is on there.When can I get...
I was very annoyed because at these circumstances every body is trying to help bu rogers want to increase there fees for my Internet.Even banks in corona issue is helping ***Added Labels***
Sort of a little rant. Left Rogers a few years ago (Wireless) due to it seems the just want your money and tend to be sneaky about it sometimes. And at the time had over priced plans (back in the 3 year plan days) Decided to come back (2 weeks ...
After renewing our contract my bill is still showing the wrong amount for the third time? *Added Labels*
I have 2 Samsung Galaxy phones one an S9+ the other a Note 10+. Is it possible to set these phones to WIFI only? Although I recently changed my plan to increase my data but still had to pay a 550 dollar bill this past month. Thank you. **Labels Add...
Hi I activated SmartWatch Plan on Dec 25, 2020, but now i want to cancel. Do I need to pay a setup Service fee? Thank you ***Added Labels***
I spent two hours on the phone this morning in increasing exasperation, trying to solve what should have been an easy fix. Especially for a decades long customer who spends close to $500 per month. On June 24, 2019 I bought through a text message not...
I recently joined Rogers for two lines at Costco. But I canceled it because I didn't like my cell phone. And I tried to change the $75 plan I chose to buy a new phone, but I couldn't. And I haven't heard from the staff that there is a subscription fe...
I would like to see a confirmation in writing I ordered it. If not I want these charges refunded. As of today Dec 2 I want to cancel Sportsnet World channels. ***Edited Labels***