NOT HAPPY AT ALL!!!! Ignite
They changed my account charges me for 2 months of ignite and also a late payment. With previous account I had a credit never recieved that!!!! New bill is over $330 can't afford that on a pension. . ! **Labels Added**
They changed my account charges me for 2 months of ignite and also a late payment. With previous account I had a credit never recieved that!!!! New bill is over $330 can't afford that on a pension. . ! **Labels Added**
Hello, My bill is due on 9/18/23 and on Friday before 5pm on 9/15, which is 3 days before the due date, I paid to Roger Mastercard account using an online banking as like the one I usually use to pay Roger's bill each month and it shows the amount ha...
Hello everyone, I've encountered an issue with collection charges on my credit file. Despite all my accounts being at a 0 balance, I seem to have incorrect collection charges listed. What would be the best course of action to resolve this? Should I c...
I'm on Disability and very careful about my phone usage. I have NEVER made an international, long-distance call on my cell phone. But this month's bill indicates that someone texted and called a number in Simi Valley, California and talked for over...
HiI am Harmanpreet (keep personal info private). My account is temporarily suspended. I have paid the bill as well today. So pls unsuspend it for me as I need it urgently for calling and texting.Thank you ***Edited Labels***
I cancelled my account with rogers back in march due to unfair data charges, and I thought I paid them everything I owed. 5 months later my wife gets a text from metcredit witch I found out is a collection agency , told my wife was most likely a scam...
I've been paying my bill manually - it's been affordable and manageable - but, I decided to switch it to 'Automated Payments' - for this month - and it was a MASSIVE MISTAKE. I am not sure what happened but Rogers claims that the money wasn't on my...
In error, recently I made 3 payments to my OLD Rogers account via online banking. When I contacted Customer Service they told me that they do not see the funds posted on the old account and referred me to my financial institution. I informed the repr...
My promotional price for ignite tv and internet expired on Dec 14, 2022. At the start of Dec I called to cancel my service as of that date.Then I got a bill on Dec 17 for $214. The charge on the bill was for usage "Dec 15- Jan 14" , strange as I alr...
I went through a half hour sign up yesterday with all my bank info so I would not have to fuss about that every month. Today I got an email saying there would be a statement coming every month so I can click on PAY Why can't this company keep track o...
HiI have experiencing really bad experience with rogers I have return my phone in a month and now they are telling me that you have two accounts and the other which don’t know about is opened from almost 2 years and there is almost 4000$ plus dollars...
New plans for Shaw customers have just be released but it is unclear if the monthly mobile rate includes internet. service. Would we continue to pay for our internet service directly to Shaw on top of the new rate that Rogers is offering? . *** ...
Hello.. Why do you keep changing the date payment is due every month? If the difference is only day or two I wouldn't complain as much, but its been swinging to almost 2wks difference (example on month its due on 26th and the next month its due on ...
I had a very bad experience with rogers lately. So at the end of last year (2022), my plan was coming to an end and after the rogers outage I decide to leave rogers. So I went to the phone store to return the phone so I could cancel my plan, I gave t...
Not a customer anymore, but I have a significant credit balance on my account.How long does it generally take for Rogers to issue me a cheque for that balance? ***Edited Labels***
Hello all,I was wondering what the process would be like if I want to return the device earlier. (1 year and 5 months prior) Would I be charged some fee? Is it possible for me to change the phone? I just dont like the phone and would love to get anot...
I have a contract for a bundle, and it was all good until 3 months ago, when they charged me $100 more each month. This past month they even made me pay the overcharge without doing anything about it (said they were trying to fix it, but it was told ...
I'm 70 years old and paying nearly $200 per month for the most basic cable package (with 5 channels), the most basic internet service (75 mbps) and a landline with nationwide + US calling. Cannot believe how badly we are gouged in NL compared to othe...
Any relief for Alberta wildfires? *** Edited Labels ***
I am a new customer at Rogers and they hooked my services up to everyone in my building for 5.00 dollara bell n Shaw has been trying to get me to sign in since the rest of their bill is in my name for debt collection.