Switched over from Telus and already feel I have been shafted. Being I recorded my entire conversation with the person I placed my order with, I know how it went down. I was told I was eligible for a free tablet, now have a device balance of 3 times ...
HiSomeone added a line on my account as name of harjot singh And they order a iphone 14 pro max it was happen 7 sep when it happened i call roger representative right away on 7 sep that guy clear line from my account and he give case id and know i go...
Events happened because of lack of professionalism in Rogers: 1. After migrating my wife's number from Shaw to Rogers, I planned to switch mine from Bell to Rogers as well. 2. After placing an order and waiting for a week, I called to get an updat...
How long do you have to be away from Rogers to take advantage of offers that are only for new lines? ***Edited Labels***
I signed up for a new Rogers plan at a Rogers corporate store, but they realized they could not port my Rogers corporate number directly to another Rogers account. Instead, they had me sign up for a Fido Pre-Paid account and temporarily ported the nu...
I am building a new house (old one was torn down). There are currently no cables coming into the house to support services. I have called many times, and no one can answer me on how or who to come and connect the cables from the telephone pole to my ...
Hello, Could someone please confirm that I may add an iPad to my existing share everything plan as a data only device? I called Rogers three times and visited the store once. One Rogers person confirmed that I can add a device on a monthly basis for ...
I got a promotion email, and thought it's not bad, I give Rogers a try. Ever since, it had been a series of phone call and text chat to try fix everything that went wrong with them!!! Started with the router never got delivered, and the contract pr...
I have recently ported my phn plans from freedom mobile to rogers and I regret moving to rogers . I have spent 3 hours at the rogers stores to activate the apple watch cellular plan and activate wifi calling, but no luck . The store asked me call tec...
I moved into a condo that has an internet bulk service. I called to get my unit set up but the customer reps keep telling me they cannot find the account number. This is very frustrating because I know everyone in the building uses it and the formal ...
I recently had to transfer my mobile services from Shaw to Rogers. When I received the SIM card, it came in an 8 x 10 in bubble mailer. First of all, since this is an eSIM, there is really no need to waste a SIM card and no importantly, mailing it...
Hello there, We came to Canada 2.5 months ago. Our English is poor; it's like none.I went to Rogers, located at the Pacific Center in Vancouver City Center, to ask for phone prices. I met with Brenden. I wanted to see the google pixel 7 Pro. I'm no...
Hi RCF, I'm hoping you can help me out. I got a call from Brian (?) back in March with a pretty good offer to switch back from Telus to Rogers. At the time I wasn't sure if I was under contract with Telus so I asked Brian to call me back but he nev...
I was contacted by Rogers winback team that offered me a great plan and I accepted the offer and decided to port two lines over to Rogers. I have been provided the Rogers account number by them. They called me again 2 weeks later saying that they did...
Why do we need to keep paying activation every time we renew our contracts with Rogers. I’ve been a loyal customer for 20 years and they keep charging this bogus fee. ***Added Labels***
Writing in to see if anyone else has encountered the same issue and what the resolution ended up being. moving into new condo on July 1st new condo does not offer my previous ISP so I called in on June 12th to get started with a new internet/tv pack...
So I was recently hit buy a 1-time $50+tax charge for the "Preferred Prgrm Enrollment Fee". While they do promise a discount on your plan my plan was a win-back so it was suddenly "not eligible". I looked at the available EPP plans and there was not...
I am a new customer and I am trying to change my contact phone number (the wrong number was entered when I enrolled), but I'm unable to change it since my cell plan is not with Rogers so the system will not send me a confirmation text. I've tried usi...
Hi,I had taken a Ignite home internet subscription in 2021 and cancelled it within a week and returned all equipment immediately owing to issues of network in my area for Rogers. I have been charged 83 dollars for nothing and I am getting reminders e...
I'm look at switching over to Ignite, but does anyone know how much longer Digital VIP will be going for until I am forced to change? ***Edited Labels***