“MyRogers” is not working for weeks now. Comes back with “Something Went Wrong” message every time.
“MyRogers” is not working for weeks now. Comes back with “Something Went Wrong” message every time. **Labels Added**
Forum Posts
Ignite HomeConnect App - Can't Login
I've been trying to login and I keep getting an error:"Sorry, we're having some trouble"Support doesn't seem to know what's going on.I've tried on both a completely up-to-date iPhone 14 and Pixel 6.Any ideas? ***Edited Labels***
Unable to Access HomeConnect app to fix Wi-fi issues
Hello!I'm trying to log into the homeconnect app to make some changes to the wi-fi to fix some problems but whenever I try to login, it would keep looping back and asking me to login infinitely.When I tried to pull up my internet information on myrog...
SPORTSNET+ APP Blocking out games on Phone but not TV.
I'm on the East Coast and I have the Sportsnet+ Premium Plan to watch West Coast games and out of region games. My team has a lot of restricted region games but with the plan I've never had an issue.I'm currently watching a Van. vs. Ott. game, signed...
Technical error
When i try to access manage TV or Internet. Sorry, There is a problem on our end. Thanks for your Patience while we work to fix it. Please Check back later. .....it's been over two months called technical support a few times and nobody can figure out...
Email is Defaulting to French (It's always been in English)
How do I continue to open the English version of my Rogers Yahoo Email?KO ***ADDED LABELS***
Unable to use Ignite Wifi Android Application
I am using Google Pixel 4a with Android 13.I have installed this Ignite Wifi application from play store on 30 August 2022.When I open the app , it opens up a browser window to login with my Rogers portal credentials.After successful login, browser c...
Unable to Update Flex Channels
i have not been able to change my Flex channels for 4 days , Are you guys fixing the problem , there is not option to press under manage tv that says change flex channels like there was before , . How long is this gonna take and does anyone else have...
MyRogers Incompatible with Mobile Safari?
Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...
Ignite TV App Casting on Chromecast Keeps Stopping
When casting to chromecast from My ignite tv app, its constantly shutting down. Its consistently 2 or 3 times per recorded show. Ill have to shut down the toshiba tv with chromecast built in to restart it then launch app on my Samsung s21 . I thought...
Ignite TV app on Ipad - In-Home wifi
Hello, We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed. I cannot watch a lot of live TV on the app as it says : Due ...
Ignite Home Connect App Won't Connect
I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...
HomeConnect App Pause Issues
The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...
Cannot connect using the HomeConnect app on my iPhone
I have been trying to use the HomeConnect app to login so I can update my router settings... specifically I want to change my wifi password. Problem is as soon as I press the sign in button after entering my Rogers ID/PSWD (which I am able to use on ...
Is the HomeConnect App Down?
Is HomeConnect down? Suddenly can’t access anything, just get a “try again later” message. ***Edited Labels***
Cannot change plans on myrogers?
I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following. Sorry! Something Went Wrong. We're working ...
TSN app not able to watch live - wants a signup to subscription plan
Hi, I am trying to watch on my tsn app on my mobile. The login requires me to signup to a subscription plan in order to watch. I already have a tsn account. What can I do to solve this? **Labels Added**
MyRogers App Does Not Find Linked Account
When I try accessing it thru the iOS myRogers app, I always get a popup stating "No Linked accounts" after logging in. However, when I login to MyRogers through rogers.com., it finds my account without any issues. I tried unlinking and relinking my a...
Rogers Email not working since July 8
I get regular emails from 2 sites offering music lessons but some of the emails in my inbox will not open. I can read the subject line but Windows 10 Mail just shows the dots proceeding across the screen forever without opening the message. I have ...
Ignite TV App on Android Box
I am getting " This video stream is not playable on the current device" I am getting this message on 3 different android boxes, these boxes I am able to watch netflix, amazon prime and utube. This is included on live tv and recorded programs, the...